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Default Ecommerce 4 - by ycs7a - on WordPress WooCommerce support

This topic has 55 replies, 6 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

Laranz

Participant

July 20, 2017 at 09:17

Hi,

In the console it says so many js errors, can you try disable all the plugins including the cache plugin, turn off minify etc., and then create the variable product like this https://docs.woocommerce.com/document/variable-product/

Let us know,

Thanks,
laranz.

#168432 Copied

ycs7a

Participant

July 20, 2017 at 22:53

Hi,

I don’t know what to do, I cannot do it. That is why I ask you. Can you please help ?

Thank you kindly.

#168495 Copied

Laranz

Participant

July 20, 2017 at 23:11

Hi,

We can’t able to find what cause those errors, one way to do that is disable all the plugins except Woocommerce and Visual Composer, disable the minify, cache, and see that fixes the issue. If that did the trick, then we need to enable the plugin one by one to find what cause the issue.

If you can’t do that in the main site means, clone it and create a staging site and try that in that staging site.

Let us know,

Thanks,
laranz.

#168496 Copied

ycs7a

Participant

August 3, 2017 at 22:37

Can you please, please help?

I am not capable of figuring this.

#169381 Copied

Laranz

Participant

August 4, 2017 at 05:46

Hi,

Did you follow these steps? https://www.8theme.com/topic/default-ecommerce-4/page/2/#post-168496

Let us know,

Thanks,
laranz.

#169390 Copied

ycs7a

Participant

August 4, 2017 at 20:11

I can’t. Can Eva Kemp please help? She helps

#169498 Copied

Laranz

Participant

August 5, 2017 at 21:01

Hi,

I disable this plugin, “Advanced Custom Fields PRO” and all works now. I think the plugin is outdated, try to update that plugin.

Also, I disable the Ultimate -> Modules -> Woocomposer, sometimes it cause issue, so you can enable them back if you want.

Let us know,

Thanks,
laranz.

#169516 Copied

ycs7a

Participant

August 6, 2017 at 10:00

Hi Laranz,

Thank you. Yesterday my website went blank. That is, the whole website was white and nothing could be seen. It is because the plugin Advanced Custom Fields PRO was disabled. If I disable this plugin, then I can use the Variable product again.

What do you mean exactly with Ultimate -> Modules -> Woocomposer?

Kind regards

#169520 Copied

Laranz

Participant

August 6, 2017 at 18:17

Hi,

Try turn on the WP_DEBUG in wp-config.php https://codex.wordpress.org/WP_DEBUG it will show what cause the white page fatal error.

Also update that plugin to the latest version, so that they can fix the issue.

I meant this: http://take.ms/JcO1G

Let us know,

Thanks,
laranz.

#169523 Copied

ycs7a

Participant

August 12, 2017 at 04:16

Thank you Laranz, I will look into the WP DEBUG.

15. My page for all the blogs is not like the Default Ecommerce Royal page. The black bar ‘Lees verder’ is out of tune. Also, I cannot get the Instagram posts in a 3 x 3 row like you have on the Default Ecommerce page. Further, the colours of the recent posts is black, and not my colour of yellow. Further, when you type something in the search bar, it reads: ‘FROM THE BLOG →’. How can I translate this?

Thank you.

#169925 Copied
Rose Tyler

Support staff

August 14, 2017 at 10:42
Hello, @ycs7a,

15. These settings from our demo http://prntscr.com/g88n7d http://prntscr.com/g88nbk http://prntscr.com/g88nk7 http://prntscr.com/g88no9 http://prntscr.com/g88ogj
Please add this code in Custom css:

.sidebar .blog-post-list .date-event{ background-color: #cda85c; outline-color: #fff; border-color: #cda85c; cursor: default !important; color:white; }

Translation problem will be fixed in next theme update.

Regards
#169981 Copied
shafiqkhan

Participant

August 14, 2017 at 12:06

Any idea to when the next update will be available? – It’s been while since 3.0.2.1 was out (April).

Best Regards

#169987 Copied

Rose Tyler

Support staff

August 14, 2017 at 12:45

Hello, @shafiqkhan,

The update will be available soon on Theme Forest, the archive is ready, but we are waiting for approvement.

Regards

#169993 Copied

ycs7a

Participant

September 25, 2017 at 06:20

Hi,

I have a question: how can I place a button on my website that pops up like on this site?. I mean the small button that is a circle and a triangle.

Also, the Linked Products does not work on my site. See for login codes earlier Private Content in this topic.

Thank you kindly.

#173263 Copied

Rose Tyler

Support staff

September 25, 2017 at 08:22

Hello,

This is 1 logo image – http://prntscr.com/gpcgok
Please follow instructions and update theme to the latest version 3.1:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#173273 Copied

ycs7a

Participant

September 25, 2017 at 19:44

?

I don’t see how your answer is related to my question: how can I also create a pop-up like that with my own text and logo?

#173389 Copied

Rose Tyler

Support staff

September 26, 2017 at 08:33

Hello,

Please provide a screenshot for better understanding.

Regards

#173397 Copied

ycs7a

Participant

September 26, 2017 at 21:19

See this image, this image and this image.

#173498 Copied

Rose Tyler

Support staff

September 27, 2017 at 08:18

Hello,

Our theme doesn’t have such possibility. It’s possible to implement only by additional customization or using 3-rd party plugins. This service is not included in our support but you may contact WPKraken team to get help with this.

Regards

#173523 Copied

ycs7a

Participant

September 27, 2017 at 19:49

Too bad. Would it be a good idea to include this in the next update?

Also, the Linked Products does not work on my site. See for login codes earlier Private Content in this topic.

Thank you kindly.

#173611 Copied

Rose Tyler

Support staff

September 28, 2017 at 08:21

Hello,

At first, you need to have appropriate versions of theme and woocommerce, so please update Royal to 3.1 version, update all required plugins: https://www.8theme.com/download-plugins/ and http://prntscr.com/gqn30y
If problem won’t be solved, please provide link to such product and screenshots of the problem to better understanding.

Regards

#173630 Copied

ycs7a

Participant

November 14, 2017 at 23:32

I would like to have a moving image of a diamond in a ring like on this website. Is this possible?

Thank you

#177614 Copied

Rose Tyler

Support staff

November 15, 2017 at 09:03

Hello,

Please create a new topic for this new question.
Thanks in advance!

Regards

#177633 Copied

ycs7a

Participant

November 15, 2017 at 19:15

Okay, but please give an answer

#177717 Copied

Rose Tyler

Support staff

November 16, 2017 at 10:05

Hello,

Ok. Thanks.

Regards

#177766 Copied
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