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Deleting Item from Basket – Not Working

This topic has 6 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Olga Barlow

uspdesigns

Participant

October 11, 2016 at 13:12

Hi

When you hover over the basket icon in the header, you cannot remove the items using the X in that hover basket.

Screenshot: http://screencast.com/t/Bao0zztck

It just loads the basket page with the items still there.

Is this wrong?

Private URL provided below.

Please, contact administrator
for this information.

#142284 Copied Theme version: 2.3 WooCommerce version: 2.6.4

5 Answers

Olga Barlow

Support staff

October 11, 2016 at 13:53

Hello,

I checked your site and don’t see problem with removing, see https://www.dropbox.com/s/m8qfay6ogahvjlm/client-cart.mp4?dl=0

Regards

#142292 Copied

uspdesigns

Participant

October 11, 2016 at 14:10

Very strange. It is definitely not working for me. I have tried to close browser and re-open…still the same issue.

I am using latest version of Chrome.

Video: http://screencast.com/t/gcbb48gS

I have 2 items in my basket. If I try to remove one, it loads the basket page (not the same page), and still shows 2 items in basket.

#142297 Copied

Olga Barlow

Support staff

October 11, 2016 at 14:28

Hello,

Yes, that’s really strange.
Inspect the elements. Do you have any errors in console? Try another browser. Do you have this issue? Try Chrome Incognito Window. Do you have this issue?

Regards

#142304 Copied

uspdesigns

Participant

October 11, 2016 at 15:32

Strange, it works in Incognito. And also in another browser

It might be a caching issue.

I will leave it as resolved for now. If it happens again, will let you know.

Thanks

#142317 Copied

Olga Barlow

Support staff

October 12, 2016 at 10:15

Hello,

Ok. Great. Yes, cache could be the reason of problem or any third-party chrome extension.

Regards

#142381 Copied
Tagged: basket, delete, not working, template, woocommerce, wordpress
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