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Delivery widget acting funny and not looking proper.

This topic has 6 replies, 3 voices, and was last updated 1 weeks, 1 days ago ago by Alex Carter

Rashi

Participant

April 14, 2025 at 18:41

Hey,

I turned on the delivery estimate widget and it shows like this.

Files is visible for topic creator and
support staff only.

#440647 Copied Theme version: 9.4.10

5 Answers

Rose Tyler

Support staff

April 15, 2025 at 08:49

Hello,

Thank you for reaching out to us.

Could you please describe the desired outcome?

Warm Regards,
The 8Theme Team

#440680 Copied

Rashi

Participant

April 15, 2025 at 12:09

I just want it to show one number.

Right now it says : Estimated delivery 14 days 3 days.

I just want it to be 14 days.

#440696 Copied

Rose Tyler

Support staff

April 15, 2025 at 12:14

Hello,

We appreciate your prompt response.

Could you please provide the link to the product shown in your screenshot, as well as the FTP access credentials?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#440698 Copied

Rashi

Participant

April 15, 2025 at 12:19

I edited it with sales booster plugins for xstore theme. It’s not specific to one particular product. You can select any product to check.

I added credentials in the private area.

Content is visible for topic creator and
support staff only.

#440699 Copied

Alex Carter

Support staff

April 15, 2025 at 15:03

Hello,

In order to proceed further, we kindly ask you to provide FTP access. To do so, please share the following details:

– FTP Host
– FTP Username
– FTP Password
– FTP Port
– FTP Encryption Type

If you are unsure how to obtain these credentials, we recommend contacting your hosting provider, who will be able to assist you in creating or locating them.

Additionally, we suggest testing the FTP connection yourself using a client such as FileZilla to ensure the credentials are correct before sharing them with us.

Thank you for your attention to this matter.

Warm Regards,
The 8Theme Team

#440737 Copied
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