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Demo content error - by paultobey - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

paultobey

Participant

February 18, 2015 at 21:58

The demo content import is not working. It says there is an error for every file. I have another WP install on the same domain, maybe that is messing with it. Can I import the content in the native way?

Thanks

#43544 Copied Theme version: 1.5.2 WooCommerce version: n/a

10 Answers

Robert Hall

Support staff

February 18, 2015 at 22:05

Hello,

First please update theme to the latest version.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.
If issue will not solved then contact to us again.

Regards,
Robert Hall.

#43546 Copied

paultobey

Participant

February 19, 2015 at 15:59

Do you have a tutorial using dreamweaver?

I don’t have the program that is used in the tutorial.

#43763 Copied

Robert Hall

Support staff

February 19, 2015 at 16:13

Hello,

You can download Filezilla program and then update theme.

Regards,
Robert Hall.

#43766 Copied

paultobey

Participant

February 19, 2015 at 18:08

I’m on version 1.7 now and visual composer is still not functioning and i cannot import demo content. 🙁

#43806 Copied Theme version: 1.7

Eva Kemp

Support staff

February 19, 2015 at 23:54

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#43884 Copied

paultobey

Participant

February 20, 2015 at 00:26

I can’t give you ftp access, wp access is below.

Please, contact administrator
for this information.

#43896 Copied

paultobey

Participant

February 20, 2015 at 00:28

I can’t give FTP access,

wordpress is below.

Please, contact administrator
for this information.

#43897 Copied

Eva Kemp

Support staff

February 20, 2015 at 17:46

Hello,

We can’t log in to wp-admin panel because of the error:
Sucuri WebSite Firewall – CloudProxy – Access Denied

Please give us permissions to access it.

Thank you.
Regards,
Eva Kemp.

#44153 Copied

paultobey

Participant

February 20, 2015 at 18:20

Can you give me your IP address?

FTP access is in private content

Please, contact administrator
for this information.

#44169 Copied

Eva Kemp

Support staff

February 20, 2015 at 21:08

Hello,

We’ve sent Royal templates archive to your email address. You can import any template (.xml file) via Tools > Import > WordPress in wp-admin panel.

Please try it.

Thank you.
Regards,
Eva Kemp.

#44195 Copied
Tagged: content, demo, error, themes, woocommerce, wordpress
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