This topic has 15 replies, 6 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp
Hi,
I tried installing Base Content and Theme version, however none of these seems to be installed.
Can you please check.
Credentials in the private content
Hello,
Please provide us with FTP credentials.
Best regards,
Jack Richardson.
Please find details in private content
Hello,
We can’t access wp-admin panel. There is white page. Have you changed anything?
Regards,
Eva Kemp.
I didn’t do anything!
This is a classical problem with this theme/plugins. I fixed this earlier by deactivating all plugins, but now I don’t understand why it’s coming again!
Please help resolve permanently.
Hello,
I’ve answered you here:
https://www.8theme.com/topic/admin-panel-gone-blank-urgent-help-needed/#post-83445
Regards,
Robert Hall.
Hello, I’m trying to apply a landing page on my site and it’s impossible. I uninstalled theme and WordPress several times, I returned to start every time and remains the same. The template doesn’t allow me “Install base demo content” or a “landing page”. I select another demo and fails because it tells me that: “This theme requires the following plugin: Ultimate addons for Visual Composer.”
But I install the plugin and it says:
“Downloading the installation file http://thevurger.com/wordpress1/wp-content/themes/royal/framework/plugins/Ultimate_VC_Addons.zip… Decompressing … Installing the plugin … The folder already exists. /var/www/vhost/thevurger.com/home/html/wordpress1/wp-content/plugins/ultimate_vc_addons/ Failure to install the plugin.”
Again and again. 🙁
What is wrong?
Thank you very much.
Hello @MarianCervera,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hello Eva,
Thank you very much.
Regards,
Marian
Same issue for me.
You can disregard this issue. I migrated over to wpengine and the theme was able to be imported. However it doesnt look like the demo content on your website.
https://www.8theme.com/demo/royal/?page_id=20665&et_styles=0-1-1-8-0-8 Any idea why?
Hello @glyderio,
We can’t access your site, there is 404 error. Please provide us with correct link and wp-admin panel credentials.
Thank you.
Regards,
Eva Kemp.
Hello @MarianCervera,
I’ve installed Ultimate VC Addons plugin. Please try to import templates now.
Regards,
Eva Kemp.
Thank you very much Eva. 😀
I am grateful for your attention.
Regards,
Marian
Hello @MarianCervera,
You’re welcome.
Regards,
Eva Kemp.
Tagged: best selling, demo content, installation, seo friendly, themes, woocommerce
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