Demo content installation - by abhijeetsk

This topic has 15 replies, 6 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: abhijeetsk
    abhijeetsk
    Participant
    August 31, 2015 at 09:56

    Hi,

    I tried installing Base Content and Theme version, however none of these seems to be installed.

    Can you please check.

    Credentials in the private content

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2015 at 10:45

    Hello,

    Please provide us with FTP credentials.

    Best regards,
    Jack Richardson.

    Avatar: abhijeetsk
    abhijeetsk
    Participant
    August 31, 2015 at 11:17

    Please find details in private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    August 31, 2015 at 13:02

    Hello,

    We can’t access wp-admin panel. There is white page. Have you changed anything?

    Regards,
    Eva Kemp.

    Avatar: abhijeetsk
    abhijeetsk
    Participant
    August 31, 2015 at 14:09

    I didn’t do anything!

    This is a classical problem with this theme/plugins. I fixed this earlier by deactivating all plugins, but now I don’t understand why it’s coming again!

    Please help resolve permanently.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 31, 2015 at 19:09

    Hello,

    I’ve answered you here:
    https://www.8theme.com/topic/admin-panel-gone-blank-urgent-help-needed/#post-83445

    Regards,
    Robert Hall.

    Avatar: MarianCervera
    MarianCervera
    Participant
    September 1, 2015 at 11:40

    Hello, I’m trying to apply a landing page on my site and it’s impossible. I uninstalled theme and WordPress several times, I returned to start every time and remains the same. The template doesn’t allow me “Install base demo content” or a “landing page”. I select another demo and fails because it tells me that: “This theme requires the following plugin: Ultimate addons for Visual Composer.”

    But I install the plugin and it says:

    “Downloading the installation file http://thevurger.com/wordpress1/wp-content/themes/royal/framework/plugins/Ultimate_VC_Addons.zip… Decompressing … Installing the plugin … The folder already exists. /var/www/vhost/thevurger.com/home/html/wordpress1/wp-content/plugins/ultimate_vc_addons/ Failure to install the plugin.”

    Again and again. 🙁

    What is wrong?

    Thank you very much.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 1, 2015 at 12:01

    Hello @MarianCervera,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: MarianCervera
    MarianCervera
    Participant
    September 1, 2015 at 18:23

    Hello Eva,

    Thank you very much.

    Regards,
    Marian

    Please, contact administrator
    for this information.
    Avatar: glyderio
    glyderio
    Participant
    September 1, 2015 at 18:29

    Same issue for me.

    Please, contact administrator
    for this information.
    Avatar: glyderio
    glyderio
    Participant
    September 1, 2015 at 20:28

    You can disregard this issue. I migrated over to wpengine and the theme was able to be imported. However it doesnt look like the demo content on your website.

    https://www.8theme.com/demo/royal/?page_id=20665&et_styles=0-1-1-8-0-8 Any idea why?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 09:19

    Hello @glyderio,

    We can’t access your site, there is 404 error. Please provide us with correct link and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 2, 2015 at 09:25

    Hello @MarianCervera,

    I’ve installed Ultimate VC Addons plugin. Please try to import templates now.

    Regards,
    Eva Kemp.

    Avatar: MarianCervera
    MarianCervera
    Participant
    September 7, 2015 at 11:42

    Thank you very much Eva. 😀
    I am grateful for your attention.

    Regards,
    Marian

    Avatar: Eva
    Eva Kemp
    Support staff
    September 7, 2015 at 12:34

    Hello @MarianCervera,

    You’re welcome.

    Regards,
    Eva Kemp.

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