Last Day i buy your theme when i try to install demo data i get error and i got 404 on home page
This topic has 18 replies, 3 voices, and was last updated 8 years, 8 months ago ago by Eva Kemp
Last Day i buy your theme when i try to install demo data i get error and i got 404 on home page
Hello,
Please provide FTP and WP admin credentials in Private Content.
Regards,
Eva Kemp.
Here the Detail
Hello,
As I see demo content is installed. I’ve just imported home page for you.
Please check the site now.
Regards,
Eva Kemp.
hi
thanks for your such prompt support
but i need to use Julia on my website kindly guide me or change it to Julia
Hello,
I’ve imported the page, but Essential Grid template can’t be imported because of the error:
“Empty Ajax Response”.
You need contact your hosting provider support ans ask them to increase memory_limit value.
Regards,
Eva Kemp.
Thanks for your Prompt Response
Can you exactly guide me what need to increase what i say to my hosting
Hello farhanzafar86,
we think that following article has all needed information about increasing PHP memory limit:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Regards,
Stan Russell.
wordpress PHP Memory Limit increased to
define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );
Any Update PLZ
Hello,
Unfortunately there is an issue with the Essential Grid plugin.
Even new grid can’t be created manually with default WordPress theme.
You have to buy a license from the plugin author and contact their support to resolve the issue.
Please take our apologies for inconveniences.
Regards,
Eva Kemp.
thanks for your reply but i try it on sub domain and i find there some issue with wordpress installation
when i install wordpress manually Essential Grid demo import successful and when i try to import on wordpress installed by automatic installer it getting trouble
here the demo link you can check
and if you finding same then let me know i will reinstall wordpress manually and then set its demo
Hello,
I’ve imported grid template of “Julia” version.
Please check your test site now.
Regards,
Eva Kemp.
hi
i done same on my main domain and Essential Grid all demo import sucessfully
kindly set my required demo
thanks
Hello,
I’ve imported “Julia” template. Please check the site.
Regards,
Eva Kemp.
Thank you Eva Kemp for such quick support
i check it and now home page set
but i check it thoroughly i find its load more button not working
kindly help me with this matter also
Hello,
The issue has been fixed.
Please clear browser cache and check the site.
Regards,
Eva Kemp.
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