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Demo Content Not Installing - by griffinrufus

This topic has 13 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

griffinrufus

Participant

August 31, 2015 at 20:53

I’m not sure what I’m doing wrong here…. I changed all the permissions to read write. It says it installs correctly and nothing changes. I’ve checked in multiple browsers. Help please.

#83474 Copied

12 Answers

griffinrufus

Participant

August 31, 2015 at 21:27

please email archive. This is time sensitive.

#83479 Copied Theme version: newest WooCommerce version: newest

Robert Hall

Support staff

August 31, 2015 at 21:31

Hello,

I’ve sent you archive of the Royal versions.
Please check your email address.

Regards,
Robert Hall.

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griffinrufus

Participant

August 31, 2015 at 22:07

It’s still not working… http://rufusstyles.com/clone/

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Jack Richardson

Support staff

September 1, 2015 at 09:13

Hello,

Please provide us with FTP and WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

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griffinrufus

Participant

September 1, 2015 at 14:45

below

Please, contact administrator
for this information.

#83660 Copied Theme version: 2.1 WooCommerce version: newest

Eva Kemp

Support staff

September 1, 2015 at 15:12

Hello,

There is an error on your site:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/rufusstyles/public_html/wp-admin/includes/template.php on line 508

Please ask your hosting provider to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

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griffinrufus

Participant

September 1, 2015 at 15:46

this is what they said:

Okay, you would need to do this through coding in a .user.ini file. I don’t see a .user.ini file in the hosting right now, so you would need to create and add this. The WordPress forums may have more information on the correct code to use for this.

Once you have that uploaded to the hosting then you would need to End the PHP Processes: End PHP Processes

**can you install the skate please? god. I paid $50 for this! How is it not working?

#83676 Copied Theme version: 2.1

griffinrufus

Participant

September 1, 2015 at 15:59

it should be updated to 128m. Can you try now?

#83681 Copied Theme version: 2.1

griffinrufus

Participant

September 1, 2015 at 17:57

still waiting… please help. We were able to install demo content, but not the skate. can you load that?

#83723 Copied Theme version: 2.1

Jack Richardson

Support staff

September 2, 2015 at 09:11

Hello,

Sorry for inconveniences.
Import issues should be resolved now.
Please try to import templates.

Thank you.
Best regards,
Jack Richardson.

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griffinrufus

Participant

September 2, 2015 at 14:10

Nope, didn’t work. Can you please help resolve today? Our site has been down for three days.

#83972 Copied Theme version: 2.1

Eva Kemp

Support staff

September 2, 2015 at 14:50

Hello,

The template has been imported into Pages section, but slider can’t be imported because ZipArchive extension is not enabled on a server. Please ask your hosting provider to activate it.

Regards,
Eva Kemp.

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Tagged: content, demo, installing, themes, woocommerce, wordpress
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