Return to previous page

Demo content upload error: Can`t install the the demo content

This topic has 2 replies, 2 voices, and was last updated 8 months ago ago by Rose Tyler

tgerovski

Participant

June 24, 2024 at 18:09

Hello, I am installed the theme and set up the hosting with the minimum requirement that was provided for the theme. But when try to install a certain demo content it shows me an error that some elements can`t be added. I am adding a screenshot showing the error and which elements are not installed. And also a demo of what I see when I try to view the installed demo after that. The hosting should cover the minimum requirement for the theme so I am not sure what is the problem. Please assist.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#401312 Copied Theme version: 9.3.13

1 Answer

Rose Tyler

Support staff

June 24, 2024 at 18:41

Hello Tgerovski,

Thank you for reaching out to us and providing the details of the issue you are encountering with the theme installation.

We kindly request that you contact your hosting provider and share with them the second screenshot, which clearly displays the memory error https://prnt.sc/MNJqbW39OfVy . They will be able to resolve this issue for you. Once it is fixed, you should be able to proceed with the demo import successfully.

Best Regards,
8Theme’s Team

#401314 Copied
Tagged: demo content upload error, fix woocommerce problems, troubleshoot wordpress issues, woocommerce demo content error, woocommerce wordpress themes, wordpress theme installation, wordpress theme support
Viewing 2 results - 1 through 2 (of 2 total)