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Demo Data Button Not Working - by c_notari

This topic has 7 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

c_notari

Participant

December 11, 2015 at 23:47

Hi:

I have installed Legenda in a test server and played around with it, and it worked fine. Now, I am recreating the site at the final installation and I am having problems installing demo data.

I’ve installed a brand new wordpress (4.3.1), and installed Legenda by FTP.

When I try to click in Theme Options -> Import / Export , the install e-commerce demo data button is not working. I’ve tried to look around at the forum and couldn’t find an answer. I need to have the Homepage 4 and the shopping variants installed.

Best Regards,
Caetano

Please, contact administrator
for this information.

#103985 Copied Theme version: Legenda WooCommerce version: 2.4.12

6 Answers

Jack Richardson

Support staff

December 12, 2015 at 10:30

Hello,

Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content. If you don’t mind we’ll reupload theme files.

Best regards,
Jack Richardson.

#104006 Copied

c_notari

Participant

December 14, 2015 at 14:07

Hi Jack:

I’ve sent the information in private content.
You are free to reinstall the theme as necessary.

BR,
Caetano

Please, contact administrator
for this information.

#104141 Copied Theme version: Legenda

Eva Kemp

Support staff

December 14, 2015 at 17:37

Hello,

You provided us with wp-admin credentials, but we also need access to FTP account.
Please provide us with it.

Thank you.

Regards,
Eva Kemp.

#104196 Copied

c_notari

Participant

December 15, 2015 at 16:43

Hi:

Sorry Eva, here is the FTP access.

BR,
Caetano

Please, contact administrator
for this information.

#104410 Copied

c_notari

Participant

December 17, 2015 at 12:59

Hi Eva:

I need to deliver this website tomorrow. How can I upload the homepage and other missing pages?

Best Regards,
Caetano

#104744 Copied

Jack Richardson

Support staff

December 17, 2015 at 14:10

Hello,

Please take our apologies for long delay.
It seems that problem with demo data installation is caused by server configuration so we have created demo content on your site manually. Please check if it’s ok.

Best regards,
Jack Richardson.

#104753 Copied
Tagged: button, data, demo, not working, themes, woocommerce, wordpress
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