Demo Data Button Not Working - by c_notari

This topic has 7 replies, 3 voices, and was last updated 9 years ago ago by Jack Richardson

  • Avatar: c_notari
    c_notari
    Participant
    December 11, 2015 at 23:47

    Hi:

    I have installed Legenda in a test server and played around with it, and it worked fine. Now, I am recreating the site at the final installation and I am having problems installing demo data.

    I’ve installed a brand new wordpress (4.3.1), and installed Legenda by FTP.

    When I try to click in Theme Options -> Import / Export , the install e-commerce demo data button is not working. I’ve tried to look around at the forum and couldn’t find an answer. I need to have the Homepage 4 and the shopping variants installed.

    Best Regards,
    Caetano

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 12, 2015 at 10:30

    Hello,

    Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content. If you don’t mind we’ll reupload theme files.

    Best regards,
    Jack Richardson.

    Avatar: c_notari
    c_notari
    Participant
    December 14, 2015 at 14:07

    Hi Jack:

    I’ve sent the information in private content.
    You are free to reinstall the theme as necessary.

    BR,
    Caetano

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    December 14, 2015 at 17:37

    Hello,

    You provided us with wp-admin credentials, but we also need access to FTP account.
    Please provide us with it.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: c_notari
    c_notari
    Participant
    December 15, 2015 at 16:43

    Hi:

    Sorry Eva, here is the FTP access.

    BR,
    Caetano

    Please, contact administrator
    for this information.
    Avatar: c_notari
    c_notari
    Participant
    December 17, 2015 at 12:59

    Hi Eva:

    I need to deliver this website tomorrow. How can I upload the homepage and other missing pages?

    Best Regards,
    Caetano

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    December 17, 2015 at 14:10

    Hello,

    Please take our apologies for long delay.
    It seems that problem with demo data installation is caused by server configuration so we have created demo content on your site manually. Please check if it’s ok.

    Best regards,
    Jack Richardson.

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