Demo Data Won't Install - by bipolar

This topic has 135 replies, 15 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

  • Avatar: allen
    allen
    Participant
    September 13, 2015 at 00:16

    I have the same issue, this is very urgent. I really need Royal Home Demo install on my site. Please send instructions on what I need to modify.

    Avatar: sohan
    sohan
    Participant
    September 14, 2015 at 05:54

    Hi Could you please get the issue resolved.

    Avatar: deepika
    deepika
    Member
    September 14, 2015 at 06:46

    please help me out i have installed — elctronic one page
    but template not installed properly
    slider is not on whole screen as demo
    data below slider is up and down
    and images are there as demo

    please help me out

    Please, contact administrator
    for this information.
    Avatar: sohan
    sohan
    Participant
    September 14, 2015 at 08:53

    Eva could you take you take up the issue.

    Avatar: sohan
    sohan
    Participant
    September 14, 2015 at 09:21

    Leave it refund my money.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 14:01

    Hello @sohan,

    Please take our apologies for a long delay.
    There were days off and we couldn’t assist any of clients.
    Please provide us with correct FTP credentials to fix the issue with import.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 14:02

    Hello @allen,

    You’ve been replied in the other topic. Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 14:04

    Hello @CopyMyCash,

    The solution has been sent to your email address. Please check.

    Regards,
    Eva Kemp.

    Avatar: Boutik
    Boutik
    Participant
    September 14, 2015 at 16:17

    Hi,

    I try to make the same thing you do and edit a extra css class.
    I define a name in the last infobox: minheightinfobox
    LINKK: http://images.devs-on.net/Image/lDJJVxc5sQDdXui7-EditStaticBlock.png

    AND edit in the
    Global Custom CSS:

    .minheightinfobox {
    min-height:170px !important;
    }

    But that is not working, what i am doing wrong?

    Avatar: CopyMyCash
    CopyMyCash
    Participant
    September 14, 2015 at 16:18

    If i install everything Clean. Can you guys set it once more? The slider aint there.

    Thanks,

    Alex

    Avatar: CopyMyCash
    CopyMyCash
    Participant
    September 14, 2015 at 16:29

    sorry i did not see that the solution has been send!

    Thank you very much!

    Jaap

    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 18:53

    Hello @Boutik,

    Please view the screenshot http://storage3.static.itmages.com/i/15/0914/h_1442252972_4804657_2bac85df92.png . You added code incorrectly.
    It should be like this http://storage8.static.itmages.com/i/15/0914/h_1442253053_2660169_6aef90b735.png . I’ve already edited the code.
    Please check now.

    Regards,
    Eva Kemp.

    Avatar: lionvictoria
    lionvictoria
    Participant
    September 15, 2015 at 12:53

    Hello,

    Im having the same problems importing the Wheels One Page Demo content as reported above, can you please provide me with the updated import.php and details on how to import the content.

    Thank you!
    Adrian

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 15, 2015 at 12:56

    Hello @lionvictoria,

    Please provide us with FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: lionvictoria
    lionvictoria
    Participant
    September 15, 2015 at 13:02

    Info Bellow:

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 15, 2015 at 13:30

    Hello,

    Please try to import demo template now.

    Regards,
    Robert Hall.

    Avatar: lionvictoria
    lionvictoria
    Participant
    September 15, 2015 at 13:37

    Hello,

    It did import something but it didnt import it properly, it dosent look like in the demo.

    http://v2.nissan-victoria.ro/

    as supposed to

    https://www.8theme.com/demo/royal/?page_id=20719&et_styles=0-1-1-6-0-1

    Avatar: Boutik
    Boutik
    Participant
    September 15, 2015 at 13:56

    hi,

    still does not work, i try to have the code in CSS of the page and in the cusom css of theme option, i try just in css page and also just in custom cc theme option, but none of the solutions work.

    Why this is happen?

    Thanks.
    Note: In this moment i just have the css in the custom css of the theme option:
    .minheightinfobox{
    min-height:170px !important;
    }

    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2015 at 16:35

    Hello @Boutik,

    As I see the code is working:
    http://storage5.static.itmages.com/i/15/0915/h_1442331280_1408021_52cd0d5988.png

    Please clarify what you’re trying to achieve.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2015 at 16:37

    Hello @lionvictoria,

    Password to wp-admin panel is incorrect.
    Please provide us with the correct credentials.

    Regards,
    Eva Kemp.

    Avatar: Boutik
    Boutik
    Participant
    September 15, 2015 at 18:14

    Hi,

    But if you take a look at this print the min-height is not 170px but 129px
    min height
    http://images.devs-on.net/Image/9pxDDsXBeTNscwp9-NutribioNutribi.png

    When I try this code below ALL the icon box are affected, but the idea is only to apply to .minheightinfoboxthe min-height of 170px

    CODE:
    .minheightinfobox .aio-icon-box, .wpb_column > .wpb_wrapper .aio-icon-component .aio-icon-box{
    min-height:170px;
    }

    The goal is to have all the icon box in the 2nd line with the same height.

    What i am doing wrong?
    Thanks.

    Regards

    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2015 at 18:36

    Hello @Boutik,

    I’ve added this code in Global Custom CSS:

    .minheightinfobox .aio-icon-box, .minheightinfobox .wpb_column > .wpb_wrapper .aio-icon-component .aio-icon-box {
       height: 170px !important;
    }

    Please check footer.

    Regards,
    Eva Kemp.

    Avatar: Boutik
    Boutik
    Participant
    September 15, 2015 at 18:52

    Ok that´s work;)

    Avatar: Eva
    Eva Kemp
    Support staff
    September 15, 2015 at 19:32

    Hello @Boutik,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: lionvictoria
    lionvictoria
    Participant
    September 16, 2015 at 12:08

    WP admin info listed bellow

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 12:16

    Hello @lionvictoria,

    WP admin credentials are incorrect. We’re getting the error “Invalid username”.
    Please re-check login details.

    Best regards,
    Jack Richardson.

    Avatar: lionvictoria
    lionvictoria
    Participant
    September 16, 2015 at 12:27

    Can you please try this one, Im logged in this account now, so it is working.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 16, 2015 at 13:22

    Hello @lionvictoria,

    Please look at the screenshot: http://storage3.static.itmages.com/i/15/0916/h_1442406113_8167313_57c6eb037c.png .
    We can’t access wp-admin panel.
    Are there any restrictions on a server where your files are hosted?

    Best regards,
    Jack Richardson.

    Avatar: lionvictoria
    lionvictoria
    Participant
    September 16, 2015 at 13:37

    Hi,

    I think the Ithemes security plugin or the WHM configserv linux firewall blocked you because of too many invalid password attemps.

    Can you provide me with an IP so i can add you to a white list?

    Thank you

    Avatar: CopyMyCash
    CopyMyCash
    Participant
    September 16, 2015 at 13:56

    Hi

    IP is below

    Please, contact administrator
    for this information.
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The issue related to '‘Demo Data Won't Install’' has been successfully resolved, and the topic is now closed for further responses

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