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Demo doesn't appear - by Discara - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 8 months ago ago by Amzy Leel

Discara

Participant

June 14, 2017 at 01:20

Dear 8theme-Team,

I bought your theme today, but after installing the demo content I can only see the topic “featuring products”. I reinstalled the whole website several times with and without the wizard, but nothing works. Link to our website: http://www.discara.de/
Thank you for your support.

Yours faithfully
Discara.de

#165673 Copied Theme version: 3.2 WooCommerce version: 3.08

5 Answers

Rose Tyler

Support staff

June 14, 2017 at 09:53

Hello,

Please provide wp-admin and FTP access in Private Content so we could check.

Regards,
Rose Tyler.

#165704 Copied

Discara

Participant

June 14, 2017 at 11:34

Hello,

At first thank you for your quick answer and your help.

I provided all information you requested.

Regards
Discara.de

Please, contact administrator
for this information.

#165720 Copied

Rose Tyler

Support staff

June 14, 2017 at 12:18

Hello,

Please check if your system meets theme requirements:
– file_get_contents() function should be enabled in the server configuration;
– PHP version: 5.3 or higher;
– max_execution_time: no less than 180;
– memory_limit: no less than 96M;
– upload_max_filesize: no less than 20M.
Use WordPress phpinfo plugin to check your PHP configuration limits.
Also, please use PHP 5.6 because the current themes version isn’t fully compatible with 7.1.1.

Regards,
Rose Tyler.

#165732 Copied

Discara

Participant

June 14, 2017 at 23:43

Hello,

so I checked the requirements and everything is fine, but now I use PHP 5.6 and I can only say: Thank you very much! My site is now working perfectly and I am so grateful. Thank you again.

Yours faithfully
Discara.de

#165807 Copied

Amzy Leel

Participant

June 15, 2017 at 08:03

You are welcome.
Do not hesitate ask if you have any other questions in future (in a new post/topi)

#165814 Copied
Tagged: appearance, best selling, demo, themes, woocommerce
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