Demo doesn't appear - by Discara - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Amzy Leel

  • Avatar: Discara
    Discara
    Participant
    June 14, 2017 at 01:20

    Dear 8theme-Team,

    I bought your theme today, but after installing the demo content I can only see the topic “featuring products”. I reinstalled the whole website several times with and without the wizard, but nothing works. Link to our website: http://www.discara.de/
    Thank you for your support.

    Yours faithfully
    Discara.de

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2017 at 09:53

    Hello,

    Please provide wp-admin and FTP access in Private Content so we could check.

    Regards,
    Rose Tyler.

    Avatar: Discara
    Discara
    Participant
    June 14, 2017 at 11:34

    Hello,

    At first thank you for your quick answer and your help.

    I provided all information you requested.

    Regards
    Discara.de

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 14, 2017 at 12:18

    Hello,

    Please check if your system meets theme requirements:
    – file_get_contents() function should be enabled in the server configuration;
    – PHP version: 5.3 or higher;
    – max_execution_time: no less than 180;
    – memory_limit: no less than 96M;
    – upload_max_filesize: no less than 20M.
    Use WordPress phpinfo plugin to check your PHP configuration limits.
    Also, please use PHP 5.6 because the current themes version isn’t fully compatible with 7.1.1.

    Regards,
    Rose Tyler.

    Avatar: Discara
    Discara
    Participant
    June 14, 2017 at 23:43

    Hello,

    so I checked the requirements and everything is fine, but now I use PHP 5.6 and I can only say: Thank you very much! My site is now working perfectly and I am so grateful. Thank you again.

    Yours faithfully
    Discara.de

    Avatar: amzy
    Amzy Leel
    Participant
    June 15, 2017 at 08:03

    You are welcome.
    Do not hesitate ask if you have any other questions in future (in a new post/topi)

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