Demo Footer Content Won't Turn Off - by joshhampton

This topic has 11 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

  • Avatar: joshhampton
    joshhampton
    Participant
    June 1, 2016 at 20:30

    I cannot edit the footer.

    I tried this:

    Theme Options > General > Show footer demo blocks > Off.

    It still shows the demo foot content which I cannot edit. I’ve added static block as well, and they do not show up because the demo content is still there.

    Please help. Thanks.

    10 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 1, 2016 at 21:01

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall

    Avatar: joshhampton
    joshhampton
    Participant
    June 2, 2016 at 01:25

    Information is in Private message

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 2, 2016 at 08:13

    Hello,

    As I see you’ve selected the Footer Coffe static block as custom footer for this page (Home Page) in Page Settings->Page Layout. Please check it

    Regards,
    Robert Hall

    Avatar: joshhampton
    joshhampton
    Participant
    June 2, 2016 at 14:00

    That turned off part of the footer. But what about the part directly above the lower footer area that says Clothing Services, Additional Informations, etc. It looked like that was part of the footer as well. Is it not?

    http://betabbarrel.wpengine.com

    Where do I edit those or turn those off? They’re not on the home page page layout page, as far as I can tell, not in the footer.

    Thanks for your help!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 2, 2016 at 16:48

    Hello,

    That is the content in home page.
    To be able to edit it you need recreate Tabs element. Remove the current one and add new Tabs element. This is required because VC plugin authors changed Tabs element code.

    Best regards,
    Jack Richardson.

    Avatar: joshhampton
    joshhampton
    Participant
    June 3, 2016 at 15:13

    Hello,

    I was able to fix the footer issue. But now I am having a problem with Visual Composer on the same Home page. When i add elements they do not show up in the back end page editor. They appear on the live page, but I cannot see them in the page editor to move them/change them/edit them, etc.

    Also, I’m getting an error that says: You are using outdated element, it is deprecated since version 4.6.

    I just bought this theme — so why would there be outdated elements?!

    You already have the site credentials from a previous message, so you can go to the following URL to see that the VC elements are not appearing:

    http://betabbarrel.wpengine.com/wp-admin/post.php?post=19566&action=edit

    Avatar: Robert Hall
    Robert Hall
    Support staff
    June 3, 2016 at 15:42

    Hello,

    This will be fixed in the next theme update. Sorry for inconvinience.

    So now you need recreate the Tabs element. Remove the current one and add new Tabs element. After this step content will be shown in the back end editor.

    Regards,
    Robert Hall

    Avatar: joshhampton
    joshhampton
    Participant
    June 3, 2016 at 18:57

    Thank you!

    One last question:

    How do I change the color of the top nav font on my homepage? In the demo it’s white, but when I made my own homepage it’s black, and since my background is dark it does not show up.

    Here’s reference:

    http://betabbarrel.wpengine.com/bbf-homepage/

    You can see the top nav is black and barely readable. I want the nave font to be white.

    Thanks!

    Avatar: joshhampton
    joshhampton
    Participant
    June 3, 2016 at 20:52

    Never mind. I think I figured it out. Thanks!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2016 at 08:31

    Hello,

    We are glad you found a solution.

    Best regards,
    Jack Richardson.

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The issue related to '‘Demo Footer Content Won't Turn Off’' has been successfully resolved, and the topic is now closed for further responses

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