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Demo Import can not be Imported nor downloaded

This topic has 4 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

Vincent

Participant

April 16, 2022 at 18:47

Hi

I need to import demo content “Green Energy” .. which repeatedly failed and showed me below messages.

pages not installed 🙁
posts not installed 🙁
products not installed 🙁
static-blocks not installed 🙁
contact-forms not installed 🙁
mailchimp not installed 🙁
media not installed 🙁
menu not installed 🙁

Also I was not able to download the demo content from “Download” area in “My Account”.. I had downloaded this “XStore – All Files, Full Archive” but this did not have the demo content I was looking for.

Plz help asap.

Thanks and regards

Please, contact administrator
for this information.

#322164 Copied Theme version: 8.1.2

3 Answers

Rose Tyler

Support staff

April 17, 2022 at 07:23

Hello,

Was XStore Core plugin activated successfully? Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import. In this case, provide temporary wp-admin access, we will help you.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Please do the reset and reply with temporary wp-admin and FTP access here. We will help you with the import https://xstore.8theme.com/elementor/demos/ecoenergy/

Regards

#322173 Copied

Vincent

Participant

April 17, 2022 at 16:44

Hi,

XStore Core plugin was activated successfully.

We do not have any third-party plugin installed and this is a fresh WordPress installation.

I have added Admin credentials in Private Content Area .. Kindly take a look.

Thanks and regards

Please contact administrator
for this information.

#322195 Copied

Olga Barlow

Support staff

April 17, 2022 at 23:57

Hello,

I see that you use nulled version of theme https://prnt.sc/brNi0HKMc1dU
This is the reason of the issue.
So, remove the nulled version of theme and XStore core plugin and install the licensed one.
Reply back after that.

Regards

#322205 Copied
Tagged: demo import, download, error, import, woocommerce, wordpress themes
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