Demo Import filter is not working if you click it nothing happens since updates ago!

This topic has 29 replies, 4 voices, and was last updated 5 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Alfi
    Alfi
    Participant
    May 25, 2024 at 20:58

    Demo Import filter is not working if you click it nothing happens since updates ago!
    I have 3 instance 2 live and 1 staging for test purposes and on all sites the filter on the left side on the demo importer isn’t working properly!
    That is one thing that should get a fix!

    28 Answers
    Avatar: Alfi
    Alfi
    Participant
    May 25, 2024 at 21:25

    There is another annoying bugs with importing the pizza demo, there is a import issue and delta issue but I had that delta issue with different demos too!
    Check the video in private area I uploaded a video where I showed everything, only the patches bug I couldn’t record because it happens in different delays that issue!

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2024 at 06:44

    Hello, Alfi,

    Thank you for getting in touch with us.

    Could you please provide temporary wp-admin access?
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    1/ Filter for demos works fine on our test sites, and we want to check the issue on your site more deeply.

    2/ We have noted your report regarding issues with the pizza demo import and have forwarded it to our development team for further review.

    We appreciate your cooperation.

    Kind Regards,
    8theme team

    Avatar: Alfi
    Alfi
    Participant
    May 28, 2024 at 04:35

    The cocktail demo has too issues when trying to import an it is completed it has silver revolution issue that it is not complete on the main page and some other smaller ones!

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 28, 2024 at 15:18

    Hello, Alfi,

    We are pleased to inform you that we have successfully updated the demo versions for the pizza and cocktail themes. To benefit from these improvements, you are required to update both the theme and the plugin to the latest version. Once updated, please proceed to re-import the demo data.

    Should the demo data already be installed, it is necessary to remove it before installing the new data.

    Thank you for your attention to this matter.

    Best Regards,
    The 8Theme Team

    Avatar: Alfi
    Alfi
    Participant
    May 28, 2024 at 17:54

    Ok, good, I just reported it to improve the theme!

    Avatar: Alfi
    Alfi
    Participant
    May 29, 2024 at 02:24

    Can you guys a look into the xstore studio its very laggy in elementor!
    On all sites I run with xstore!

    Avatar: Alfi
    Alfi
    Participant
    May 29, 2024 at 02:26

    Specially when I am using search bar or filter!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 29, 2024 at 08:49

    Hello, Alfi,

    Thank you for bringing this to our attention. We will carefully review the performance of XStore Studio and aim to enhance it in an upcoming update.

    Best Regards,

    The 8Theme Team

    Avatar: Alfi
    Alfi
    Participant
    May 29, 2024 at 18:08

    Ok perfect

    Avatar: Alfi
    Alfi
    Participant
    May 30, 2024 at 08:44

    1. How can I change the name from Menu 2 I want the design like it is just not the name Menu2 I want there the name Category!
    Is there a way?

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    support staff only.
    Avatar: Alfi
    Alfi
    Participant
    May 30, 2024 at 08:47

    2. And how to get rid of the white, I want it like the other background!?

    Files is visible for topic creator and
    support staff only.
    Avatar: Alfi
    Alfi
    Participant
    May 30, 2024 at 08:47

    I use Elementor for editing!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 31, 2024 at 07:35

    Dear @Alfi,

    Thank you for your valuable suggestions regarding improvements to our theme. We are pleased to inform you that we have included fixes for the submenu background and have added custom settings for modifying tab titles in the Mobile Menu element. You can view the changes here: https://prnt.sc/VpKGtGaD5nB9.

    We have successfully implemented these updates on your website. The modifications were made to the following files:
    – xstore/css/modules/builders/elementor/etheme-off-canvas.min.css
    – et-core-plugin/app/controllers/elementor/theme-builder/header/mobile-menu.php

    Please take a moment to review the changes at your earliest convenience.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 08:29

    Wow thanks, that helped a lot!

    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 08:41

    I have to other things I tried to change but couldn’t find a way to do so!:
    1. I tried to change the color of the marked icon menu or what ever that is but I wasn’t able to find the settings for it!

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    support staff only.
    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 08:45

    2. I would like to change the the quantity to the circle style but there weren’t the option! Like in the third image on the first two I would like to have I circled but like I said there weren’t the option just different styles!

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    support staff only.
    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 08:46

    This is in element or dropdown cart!

    Files is visible for topic creator and
    support staff only.
    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 08:47

    This is like I would like to have it on the Dropdown cart and quick view!

    Files is visible for topic creator and
    support staff only.
    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 08:50

    Just a thought on the Product archive site would it be helpful to be able to choose a position for the add to cart button and to be able to choose the quantity style and position!
    Because if I add cart button and quantity it would be better to be able to set the add to cart button below the quantity choose section and have it in full length!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 31, 2024 at 08:52

    Dear @Alfi,

    We would like to inform you that there is a dedicated option available to manage the color scheme of the hover area on the product page, which can be accessed here: https://prnt.sc/aJq3E28PrWbT. Additionally, you have the option to write your own custom CSS to implement custom colors for such icons. This can be done in the Custom CSS area of the specific element, using the required prefixes, as shown here: https://prnt.sc/_ln9cigAWcLC.

    Please note that our item support does not cover services to modify or extend the item beyond the original features, style, and functionality as described on the item page.

    Should you require a tailored solution, our team of high-level developers is ready to assist you. For a precise estimate and to discuss further customization, we kindly ask you to submit a customization services request. You can do so by visiting our customization panel here: [8Theme’s Customization Services] https://www.8theme.com/account/#etheme_customization_panel.

    We look forward to assisting you.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 09:01

    Yeah, but what is with the circle quantity is that not standard, because I thought every where should not all quantity styles available on all sections?
    Because I need the circle style if possible there on those 2 section because it other wise doesn’t fit the style!
    Is that change not in the support frame?

    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 09:23

    Would be great if you could help me with that, but if not its ok just let me know!
    Let me know if I should close the case here if I don’t need to give feedback to the Xstore studio improvements if they applied to an update!

    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 09:42

    Could you please tell me what I have to target to change the background color of the hover effect with those buttons?
    That would be helpful for me to change the color with custom css!

    Because this doesn’t works!:
    .hover-effect-mask-3 {
    background-color: #F5EBDC;
    }

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 31, 2024 at 14:32

    Dear @Alfi,

    We hope this message finds you well. Upon reviewing the current hover effect on your icons, we noticed that it differs from the examples provided in the images you attached. Should you wish to modify the color scheme of the existing icons (https://prnt.sc/kKHwAaioACPz), you may achieve this by implementing the following custom CSS:

    selector .etheme-product-grid-item .footer-inner>*, selector .etheme-product-grid-item .footer-inner>.button {
        background: green;
        --hover-icon-color: blue;
    }
    
    selector .etheme-product-grid-item .footer-inner>*:hover, selector .etheme-product-grid-item .footer-inner>.button:hover {
        background: lightblue;
        --hover-icon-color: orange;
    }

    Please feel free to add this code to your website if it meets your requirements. Should you need further assistance or have any additional requests, do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Alfi
    Alfi
    Participant
    May 31, 2024 at 20:51

    thanks no that was all the other thing was just the that I needed circle quantity on cart hover and quick view!
    should I mark this case as solved?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2024 at 12:34

    Dear @Alfi,

    We hope this message finds you well.

    We are writing to inform you that your latest response was somewhat unclear to us. Should all your concerns have been addressed, we kindly ask that you close this current thread. However, if you have any additional questions or require further assistance, please feel free to initiate new topics.

    Thank you for your attention to this matter.

    Kind Regards,
    8theme team

    Avatar: Alfi
    Alfi
    Participant
    June 1, 2024 at 21:49

    ok

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 1, 2024 at 21:49

    Dear Alfi,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Demo Import filter is not working if you click it nothing happens since updates ago!’' has been successfully resolved, and the topic is now closed for further responses

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