Demo not importing - by martijntje - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

  • Avatar: martijntje
    martijntje
    Participant
    November 6, 2019 at 09:00

    Hi there,

    It seems like a demo of the latest Niche Market theme can not be loaded? When I try to import the theme via the theme editor the image of the theme is blanked out and nothing else happens? See screenshot attached.

    Thanks.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 09:15

    Hello,

    I can’t open your site, unfortunately. Is there any restriction by IP?
    Make sure you have checked all the server requirements before the installation – https://prnt.sc/pt3ssx

    Regards

    Avatar: martijntje
    martijntje
    Participant
    November 6, 2019 at 09:24

    Hi,

    Typo in webadres; see attached for right adress.

    Requirements seem ok, see attached.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2019 at 09:30

    Hello,

    Do you use the latest version of Core plugin? http://prntscr.com/pt40g3 https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Please provide temporary wp-admin access, so I can help you with import of the Niche Market demo.

    Regards

    Avatar: martijntje
    martijntje
    Participant
    November 6, 2019 at 17:27

    There you go

    Please contact administrator
    for this information.
    Avatar: John Holden
    John Holden
    Support staff
    November 7, 2019 at 06:30

    Hi,

    I imported demo for you.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

    Your feedback is the motivation to improve our work and services.

    Regards,
    Hung PD

    Avatar: martijntje
    martijntje
    Participant
    November 7, 2019 at 19:08

    Tnx!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 21:30

    Hello,

    You’re welcome!

    Regards

    Avatar: martijntje
    martijntje
    Participant
    November 9, 2019 at 17:02

    Hello,

    Theme works – but I can not enter the wp-admin area anymore. When I try to login it redirects to homepage and can not reach admin.

    Any thoughts?

    Martijn

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2019 at 17:08

    Hello,

    I am able to log in your admin panel – http://prntscr.com/puo0xx using credentials that you provided earlier. Please check.

    Regards

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