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Demo sites not appearing to import need help

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler

Suraj Mandal

Participant

September 23, 2024 at 11:52

When i try to import demo sites it’s not appearing properly , and when i click on import button, it goes blank

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#415531 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

September 23, 2024 at 12:15

Hello, Suraj Mandal,

We kindly request that you update the theme, install the latest patches https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/ , and clear the cache. Should the issue persist, please provide us with access to the site.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#415534 Copied
Tagged: demo sites import issues, troubleshoot woocommerce demo, woocommerce import help, wordpress import assistance, wordpress woocommerce templates
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