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Demo theme not designed, design and images did not import

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Tony Rodriguez

montgomerius

Participant

February 1, 2023 at 07:21

Hi,
I installed the Xstore theme, then imported the demo furniture. The design and images did not import at all. It’s all broken. Url: dev.cernaovecka.cz.

Thank you and have a nice day

#345666 Copied Theme version: 9.0.3 WooCommerce version: 7.3.0

3 Answers

Tony Rodriguez

Support staff

February 1, 2023 at 07:36

Hello @montgomerius,

It appears that your website is experiencing some issues. Please refer to the screenshot provided at the following link: https://postimg.cc/BLkdHpzc.

We suggest that you reset your WordPress completely and then provide us with the WordPress Admin URL and credentials in the private content area of this topic. Additionally, please let us know which demo you would like us to import onto your website.

We look forward to hearing from you.

Best Regards,
8Theme’s Team

#345668 Copied

montgomerius

Participant

February 1, 2023 at 07:42

Would it be possible to solve it even without reset WordPress? I need to switch from one template to another – I have data such as invoices, products, etc. in the e-shop.

#345669 Copied

Tony Rodriguez

Support staff

February 1, 2023 at 08:24

Hello @montgomerius,

Unfortunately, it is not possible to resolve the issue as it appears that you have imported our theme demo onto an already-built site or migrated the site from another domain. We suggest that you start with a fresh WordPress installation and then import the demo. After that, you can import the data such as invoices, products, etc. as needed.

Best Regards,
8Theme’s Team

#345672 Copied
Tagged: customize, design, images, import, templates, woocommerce, wordpress
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