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Demo themes never install properly - by mozmocreative

This topic has 13 replies, 4 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

mozmocreative

Participant

November 28, 2014 at 07:23

Hi,

I’m wondering why I can’t seem to get theme versions to install properly, no matter what server configuration or web host I use?

I’ve enabled allow_url_fopen on the server, increased memory_limit, setup woocommerce, installed base demo content successfully, but then when I click install on one of the demos, it looks like its doing something but then it’s always just the default content, and the slider says “Revolution Slider Error: Slider with alias home2 not found.” So it looks nothing like the demo I want in the end.

Why isn’t this working? I’m using the latest version http://cp87.ezyreg.com/~nini5923/

#27081 Copied

12 Answers

Eva Kemp

Support staff

November 28, 2014 at 13:44

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#27170 Copied

bymedia

Participant

December 23, 2014 at 10:24

Hello,

I am having the same problem.

I could you some help for this too.

I hav created a child theme

I have provided you with admin login and ftp below.

Thank you in advance.

Please, contact administrator
for this information.

#30814 Copied

Robert Hall

Support staff

December 23, 2014 at 10:38

Hello bymedia,

You have disabled allow_url_fopen. Ask your hosting to enable it.

Regards,
Robert Hall.

#30819 Copied

bymedia

Participant

December 23, 2014 at 10:49

Thank you for quick response.

If it is not possible to enable allow_url_fopen. Would it be possible to install the theme demos manually ?

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Eva Kemp

Support staff

December 23, 2014 at 12:05

Hello @bymedia,

As I see demo content is imported on your site. I’ve just imported slider for Home page.
Please specify what problems you’re experiencing.

Thank you.
Regards,
Eva Kemp.

#30836 Copied

bymedia

Participant

December 23, 2014 at 12:29

Hello Eva,

Thank you for the response.

I would like to use the “Interior store” theme. But I can’t make it work ?

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Eva Kemp

Support staff

December 23, 2014 at 15:00

Hello @bymedia,

Can your host enable allow_url_fopen function? Please ask them. Otherwise you won’t be able to install other templates.

Regards,
Eva Kemp.

#30883 Copied

bymedia

Participant

December 23, 2014 at 15:06

If it is not possible to enable allow_url_fopen. Would it be possible to install the theme demos manually ?

Or would it be possible for your to send me a copy of the database and files where the “Interior store” theme is selected ?

#30885 Copied

bymedia

Participant

December 23, 2014 at 15:25

allow_url_fopen is now enabled. And it works.

Thank you for your help. 🙂

#30895 Copied

Eva Kemp

Support staff

December 23, 2014 at 15:26

Hello @bymedia,

We can install it manually for you.
Shall we proceed?

Regards,
Eva Kemp.

#30897 Copied

bymedia

Participant

December 23, 2014 at 18:35

No I got it working.

allow_url_fopen is now enabled. 🙂

#30928 Copied

Eva Kemp

Support staff

December 23, 2014 at 18:37

Hello @bymedia,

We’re glad you’ve managed to resolve the issue.
Don’t hesitate to contact us if there are any questions.

Thank you.
Regards,
Eva Kemp.

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