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Demo website not getting uploaded firstly i was getting plugins error not i am getting below errors

This topic has 3 replies, 2 voices, and was last updated 27 minutes ago ago by Parag

Parag

Participant

November 15, 2024 at 05:58

not able to upload demo websites , i tried with manual plugin installation now i am getting the attached error.

Files is visible for topic creator and
support staff only.

#423515 Copied Theme version: 9.4.4

2 Answers

Tony Rodriguez

Support staff

November 15, 2024 at 06:11

Hello, @Parag,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here:
https://ibb.co/tZwzJSv

We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site, and then import the demo on your site again.

Please follow our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#423517 Copied

Parag

Participant

November 15, 2024 at 07:32

Still not able to install the demo website, system requirement is proper i have also attached screenshot.

Files is visible for topic creator and
support staff only.

#423523 Copied
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