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Deprecated Error Codes after update the PHP to 8.1

This topic has 8 replies, 4 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Eugene Shek

Participant

May 4, 2024 at 00:26

my team is working on PHP upgrade.

we found out my site has 2 error codes on shopping cart page

Deprecated: preg_match_all(): Passing null to parameter #2 ($subject) of type string is deprecated in /www/(website)/public/wp-includes/media.php on line 1839

Deprecated: preg_split(): Passing null to parameter #2 ($subject) of type string is deprecated in /www/(website)/public/wp-includes/formatting.php on line 3506

Please let me know how to fix it

Please, contact administrator
for this information.

#393938 Copied Theme version: 1.2.7 WooCommerce version: 8.8.3

7 Answers

Tony Rodriguez

Support staff

May 4, 2024 at 07:13

Hello, @Eugene Shek,

Thank you so much for purchasing our theme and contacting our support center.

Please provide a screenshot of the problem and record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

2/ Can you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#393950 Copied

Eugene Shek

Participant

May 5, 2024 at 01:43

i copied the website to staging site.

Would you please check it?

Please contact administrator
for this information.

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support staff only.

#394012 Copied

Rose Tyler

Support staff

May 5, 2024 at 14:38

Hello, @Eugene Shek,

We appreciate your prompt response.

Can you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to Legenda only? Let us know the result and provide FTP access.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#394041 Copied

Eugene Shek

Participant

May 6, 2024 at 17:53

Hi Team,

i changed the theme to default theme.

The 2 Deprecated error codes gone. (see attachment)

Would you please let me know how to fix it?

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#394169 Copied

Andrew Mitchell

Support staff

May 7, 2024 at 11:42

Hello, Eugene Shek,

We hope this message finds you well. We would like to inform you that your installation was previously running an outdated version of the theme, v.4.3.8. We have upgraded it to the latest version, v.4.4.7, to remove those errors and ensure optimal performance and security.

Additionally, we have updated the accompanying plugin, Legenda Core, to version v.1.2.7.

We strongly recommend that you also update all other plugins and default themes to their latest versions. This is crucial to prevent similar issues and maintain the integrity and functionality of your system.

Should you require any assistance or have any questions, please do not hesitate to contact us.

Best Regards,
The 8Theme’s Team

Files is visible for topic creator and
support staff only.

#394260 Copied

Eugene Shek

Participant

May 7, 2024 at 17:04

Thank you so much!!!!
Appreciate for your helping

#394327 Copied

Andrew Mitchell

Support staff

May 7, 2024 at 17:04

Dear Eugene Shek,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#394328 Copied
Tagged: deprecated error codes, fix woocommerce php errors, php 8.1 update, resolve deprecated errors, update woocommerce php, wordpress woocommerce themes
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Deprecated Error Codes after update the PHP to 8.1

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