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Description and reviews did not show up on desktop

This topic has 4 replies, 3 voices, and was last updated 2 weeks ago ago by Jack Richardson

nabil

Participant

April 5, 2025 at 16:01

description and review tabs did not show up on desktop however description tab shows up twice on mobile phone . Any help!

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3 Answers

Alex Carter

Support staff

April 7, 2025 at 07:17

Hello,

Thank you for reaching out to us.

The elements you mentioned are not being displayed due to the settings shown in the attached screenshot – https://prnt.sc/_D_2pIbepMtG . Kindly review these settings and consider adjusting them accordingly.

Warm Regards,
The 8Theme Team

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nabil

Participant

April 7, 2025 at 13:55

please could you tell me how can i display star rating on mobile phone like on desktop . thanks in advance.

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Jack Richardson

Support staff

April 8, 2025 at 16:05

Dear @nabil,

We hope this message finds you well.

We have noticed that your page currently includes two separate tabs sections with reviews. As a result, both sections are using the same IDs (https://prnt.sc/3PwNyJJPs1nl) to generate the star icons from the WooCommerce script, which causes the icons to appear only in the one section (that is shown on desktop).

To resolve this issue, we recommend using only one review section on your page. You may either:

– Use the same Product Tabs widget for both desktop and mobile views, or
– Remove the review tab from both desktop and mobile tab widgets and instead display it as a separate widget.

Please note that HTML IDs must be unique on a page, and duplicating them can lead to unexpected behavior such as this.

Thank you for your attention to this matter.

Best regards,
Jack Richardson
The 8Theme Team

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