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Description Tab not working properly - by Teal

This topic has 4 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

  • Avatar: plusout
    Teal
    Participant
    October 31, 2018 at 13:16

    Hi There,

    When you go to a product in our store the various tabs can be seen but the description is not visible. If you click on description it still does not appear, but if you go to another tab and then back to description the description text then appears.

    Is there anything you can suggest to make this work properly?

    Thanks

    Guy

    #202062 Copied WooCommerce version: Legenda
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2018 at 15:23

    Hello,

    What theme version do you use? What version of WooComemrce plugin on your site?
    Try to disable all 3rd-party plugins to check if one of them causes the problem.

    Regards

    #202074 Copied
    Avatar: plusout
    Teal
    Participant
    October 31, 2018 at 16:00

    Hi There, it seemed to be the Autoptimize plugin. I deactivated it then reactivated it and it seems OK now. I will keep an eye on it and see if it happens again.

    Thanks for your help.

    #202079 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2018 at 16:03

    That is great thank you for letting us know.

    Regards

    #202080 Copied
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