Design Problem with Frontend in Incognito Mode

This topic has 6 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 17, 2024 at 14:39

    The website design works fine when i am logged in with WP=admin but the frontend is totally messed up when i open the site in icognito mode. Can i know what is the reason behind it??

    Files is visible for topic creator and
    support staff only.
    5 Answers
    Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 17, 2024 at 14:49

    It was due to my cache plugin,i solved it.

    When i see the demo website this theme, it is quite fast, can you tell me why my website is slow?
    what are the factors that has made my website slow??

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 14:59

    Hello,

    Thank you for reaching out to us with your concern.

    To assist you more effectively, could you please provide additional screenshots? This will help us better understand the issue you are encountering. We have compared the homepage for both logged-in and logged-out users but have not identified any discrepancies.

    We appreciate your cooperation and look forward to resolving your concern promptly.

    Best regards,
    The 8Theme Team

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 15:01

    Hello, Asmit Kumar Sah,

    Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

    Best regards,
    The 8Theme Team

    Avatar: Asmit Kumar Sah
    Asmit Kumar Sah
    Participant
    June 17, 2024 at 15:27

    I have provided screenshot, slider doesnt load

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 17, 2024 at 15:33

    Hello Asmit Kumar Sah,

    “It was due to my cache plugin,i solved it.” – was it solved?

    Here is what we see – https://gyazo.com/b6053fcc77141db686f47a35dfac1432

    Best regards,
    The 8Theme Team

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