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Desktop Header and Mobile Header switching

This topic has 4 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

Reinewald

Participant

September 13, 2021 at 22:51

I have problem with this theme.

I have created a header for desktop and another one for mobile. Which you do under the header builder.

But the problem is. It can’t be controlled. When I go on mobile the desktop header loads instead of mobile header, and it of course looks bad.

Same for going on desktop, sometimes it only show the mobile header.

What can be the problem?

I have removed the theme now

#302155 Copied Theme version: 8.0.6 WooCommerce version: latest

3 Answers

Olga Barlow

Support staff

September 14, 2021 at 15:34

Hello,

Do you use cache plugin? Which one? Such issue happens as a rule if cache plugin is enabled and separate cache for the mobile devices option is not enabled in the cache plugin settings.
So, either enable that option or go to Theme Options > General > disable Mobile Content Optimization option.

Regards

#302242 Copied

Reinewald

Participant

September 14, 2021 at 20:23

Hi,

thanks. That sounds fair. I use WP Super Cache for caching. Don’t know if they have separate Mobile Caching in their plugin. I will check or maybe you already know that answer?

#302292 Copied

Olga Barlow

Support staff

September 15, 2021 at 10:41

Hello,

Try to enable Mobile device support https://prnt.sc/1sa4tol and check after that.
Or go to Theme Options > General > disable Mobile Content Optimization option.

Regards

#302333 Copied
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