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Desktop header looking like mobile header

This topic has 4 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Andrew Mitchell

Applesandcider

Participant

August 2, 2024 at 07:58

Hi, please see this ticket I opened with you before – https://www.8theme.com/topic/website-header-is-displaying-on-desktop-as-if-it-was-being-viewed-on-mobile/#post-401517

It has happened again. Could you please let me know how to resolve it so I don’t have to create a ticket next time? Thank you so much.

Screenshot is what it currently looks like.

Thanks again! 🙂

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#408423 Copied Theme version: 9.3.16

3 Answers

Tony Rodriguez

Support staff

August 2, 2024 at 09:07

Hello, @Applesandcider,

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and then revisit your site.

For your reference, the solution involved adding a missing closing bracket in the CSS code. This adjustment was made under the following path: XStore > Theme Options > Theme Custom CSS > Global CSS. The absence of this bracket previously left the code incomplete, which was the source of the issue.

For a visual reference, we have included an image in the private content area of our correspondence.

We hope this resolves the matter to your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Applesandcider

Participant

August 2, 2024 at 11:15

Noted for next time if it happens, thank you Tony!

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Andrew Mitchell

Support staff

August 2, 2024 at 11:15

Dear Applesandcider,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

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Tagged: adaptive wordpress templates, customizable woocommerce headers, mobile-like desktop headers, responsive woocommerce templates, user-friendly woocommerce themes, versatile wordpress header designs, wordpress mobile header styles
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