Dettaglio Prodotto problemi con la galleria di immagini

This topic has 12 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Robert Hall

  • Avatar: lopresti
    lopresti
    Participant
    June 16, 2014 at 08:54

    Nel tema standard Woocommerce tratta le immagini della galleria con div esterni, mentre in questo vengono inserite all’interno dello slide prodotto, quindi quando cambi opzione/colore dell’articolo si carica l’immagine corretta solo quando sei sopra l’immagine in evidenza, mentre se scorri la galleria non vedi le variazioni, che in realtà ci sono.

    in pratica le immagini delle varianti si caricano solo sopra l’immagine in evidenza, mentre quando scorre la gallery non funzionano.

    Potreste risolvere questo problema?
    Grazie

    11 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2014 at 09:16

    Hello,

    We’re sorry but we provide support only in English. Please describe your problem in English. Also provide us with wp-admin access and link to the page with problem.

    Regards,
    Jack Richardson

    Avatar: lopresti
    lopresti
    Participant
    June 16, 2014 at 09:39

    I try.
    in the page product details, when I change the color option of the articol it’s change the corret image only when you are on/above image of evidence.
    While if you slide the gallery, you can’t see the variations that in fact there are.

    So, the image of variations/changes is load only you are up/on/above image of evidence, while when you slide the gallery the image of changes dosen’t work.

    Could you solve?

    Regards,
    Lo Presti.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2014 at 10:15

    Hello,

    Please provide us with wp-admin credentials and link to the page with issue.

    Regards,
    Jack Richardson

    Avatar: lopresti
    lopresti
    Participant
    June 30, 2014 at 14:18

    Hello,

    the link page for example is http://www.nadines.it/prodotto/anellolove/ same as all product in shop.

    If I choose the product in the scrolling menu on the right side I can’t visualize the proper image
    once I have already slided the gallery. It only works when I go back to the first image of the gallery and, after that, I choose the product again

    Please let me know if it’s possible to fix this problem.
    best regards

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 14:39

    Hello,

    You have old theme version. Please update to the latest (2.2) theme version. Before update please read carefully this section in our documentation: https://www.8theme.com/demo/docs/legenda/#!/upgrade.
    Let us know if problem still persist after theme upgrading!

    Regards,
    Jack Richardson

    Avatar: lopresti
    lopresti
    Participant
    June 30, 2014 at 14:54

    Sorry but I don’t beleve is correct,
    I have wordpress Multisite and i have most problem.
    Can’t you modify only the page to fix this problem in this old theme version?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 30, 2014 at 15:25

    Hello,

    We’re sorry but we don’t make individual changes if problem fixed in previous updates. We insist you to update theme and WooCommerce plugin. Don’t forget to backup your files before update.

    Regards,
    Jack Richardson

    Avatar: lopresti
    lopresti
    Participant
    July 1, 2014 at 08:18

    another question,
    the latest (2.2) theme versionis is compatible with WPML ?
    Thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 1, 2014 at 08:21

    Hello lopresti,

    Yes, theme version 2.2 is compatible with WPML.

    Regards,
    Robert Hall

    Avatar: lopresti
    lopresti
    Participant
    July 1, 2014 at 08:32

    thank you very much

    Avatar: Robert Hall
    Robert Hall
    Support staff
    July 1, 2014 at 08:41

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall

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