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Different font in different browser - by Marta Iraola

This topic has 10 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

Marta Iraola

Participant

October 26, 2016 at 12:04

Hello,

A couple of weeks ago I wanted to put a font in all of my website. You told me that I should follow these instructions (http://www.wpbeginner.com/wp-themes/how-to-add-custom-fonts-in-wordpress/)

It worked fine in Chrome, but now I have realized that it doesn’t show correctly in Internet Explorer. What am I missing?

I’m having a strange problem with my top bar. If you could check my website (you can find the access details in Private Content), you will see that the top bar shows a language menu, a magnifyng glass and a menu which consists only of the Contact page. It shows correctly in english and spanish, but if you change to Basque, the contact menu suddenly disappears. Do you know why that is happening?

Thanks a lot for all your help.

Kind regards,

Marta

Please, contact administrator
for this information.

#143998 Copied

9 Answers

Eva Kemp

Support staff

October 26, 2016 at 15:21

Hello,

FTP credentials are incorrect. Check them.
Have you edited top-bar.php file or any header php file?
As for the font, try to upload all font variants with extensions .woff, .eot and others. Read more here https://help.webflow.com/article/list-of-font-file-types-for-maximum-browser-support

Regards,
Eva Kemp.

#144020 Copied

Marta Iraola

Participant

October 27, 2016 at 11:14

Hello Eva,

Sorry for the FTP credentials. Please try the new ones from Private Content.

The font thing is clear now. Thanks!

Yes, there are changes in the top-bar.php , and you can see in the functions.php of the child theme some new functions. Hope that helps to narrow the problem.

Thanks again for everything.

Kind regards,

Marta

Please, contact administrator
for this information.

#144126 Copied

Jack Richardson

Support staff

October 27, 2016 at 12:16

Hello,

Sorry, but there is still an error for FTP access: Response: 530 Login authentication failed

Please check login data.

Best regards,
Jack Richardson.

#144132 Copied

Marta Iraola

Participant

October 27, 2016 at 12:44

Hi Jack,

I’m not sure why it isn’t working, but I created a new user for you.

Kind regards,

Marta

Please, contact administrator
for this information.

#144144 Copied

Eva Kemp

Support staff

October 27, 2016 at 13:35

Hello,

Sorry, but still the same error:
http://storage3.static.itmages.com/i/16/1027/h_1477571762_6084260_4b8e0b5864.jpeg

Regards,
Eva Kemp.

#144153 Copied

Marta Iraola

Participant

October 28, 2016 at 09:59

Hello,

I am very sorry. I contacted my hosting support service and they told me the correct details.

Please try now, I hope everything will work now.

Thank you.

Kind regards,

Marta

Please, contact administrator
for this information.

#144274 Copied

Jack Richardson

Support staff

October 28, 2016 at 14:54

Hello,

I’ve renamed EUS menu to “contact menu-eu” http://prntscr.com/d0297h.
Please check top header section now.

Best regards,
Jack Richardson.

#144323 Copied

Marta Iraola

Participant

October 28, 2016 at 17:32

Thanks Jack !! It works. 😀

#144356 Copied

Jack Richardson

Support staff

October 28, 2016 at 19:17

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#144369 Copied
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