Return to previous page

Different layout in browsers - by julianagomes

This topic has 10 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

julianagomes

Participant

July 1, 2021 at 14:53

Site has different layout in Google Chrome browser from other browsers.
the layout in Google Chrome is correct but in other browsers the layout is narrow and some images do not appear. The site is still down to adjust these layout details.

https://maryanamauler.com.br/wp-content/uploads/2021/07/img-error.jpg
https://maryanamauler.com.br/wp-content/uploads/2021/07/img-ok.jpg

Please, contact administrator
for this information.

#292706 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1

9 Answers

Olga Barlow

Participant

July 1, 2021 at 15:45

Hello,

I checked your site and don’t see difference https://gyazo.com/5036a4ee7fa442d33e64d62a1f45551f
Make sure that you did not zoom out the site in another browser.
What browser did you use?

Regards

#292728 Copied

julianagomes

Participant

July 1, 2021 at 15:58

I developed the site in Google Chrome but when I tested it in other browsers (Opera, Firefox and Explorer) I saw the site narrowly on the home page.
With your image sent, I could see another change in the layout… the images of the products are smaller and the spacing between them are larger…. In my tests I only notice the narrowing of the entire home (on the right and left sides) as images uploaded above.

#292733 Copied

Olga Barlow

Participant

July 1, 2021 at 16:25

Hello,

That’s very strange because I don’t see the mentioned issue. Try to check your site from another PC. Do you have the same issue?

Regards

#292744 Copied

julianagomes

Participant

July 2, 2021 at 13:41

Helo! Very strange, this never happened. In several attempts here, including on other computers, I find that the site works perfectly in all browsers when I’m logged into it, but when I put it on the air (disable the plugin site offline) and I’m not logged in, the site is misconfigured… as I sent the images… it gets narrowed. If you want to test, you can disable the offline site plugin and do the tests (please activate after testing).
I really need your help to resolve this issue as the site will be launched on Monday

#292847 Copied

Olga Barlow

Participant

July 2, 2021 at 15:13

Hello,

I found that issue caused by PageSpeed Ninja plugin. Probably it prevents correct working of Elementor plugin scripts that stretch the row. Contact plugin author to fix the issue.

Regards

#292875 Copied

julianagomes

Participant

July 8, 2021 at 13:51

Helo! You were correct. The problem was the plugin. Thank you for your help!
I would like further help. How can I make the sale tag positioned on the right and not the left as the default? I tried to change the css but it didn’t look good because the products are presented in different sizes and the tag in some is disfigured (Home, categories and individual product).
I would also like to know if it is possible to put the % before the Sale, because I would like to put it ex: 50% OFF

#293496 Copied

Rose Tyler

Support staff

July 9, 2021 at 08:58

Hello,

Have you changed wp-admin access? We can’t log in. Please check.

Regards

#293584 Copied

julianagomes

Participant

July 9, 2021 at 12:05

sim. agora já estamos com o dominio principal e não mais o temporário. O usuario e senha continuam o mesmo já enviado.

Please contact administrator
for this information.

#293614 Copied
Olga Barlow

Participant

July 9, 2021 at 17:14
Hello,

We don’t speak Portuguese.
We can’t log in to your Dashboard using the credentials you provided in the very first message.

Add the below code to Theme Options > Custom CSS to change position of the slae label

.sale-wrapper .onsale { left: auto; right: 10px; }

Changing of the sale text position requires PHP customization. Provide us with WP Dashboard and FTP access to your site to help you.

Regards
#293655 Copied
Viewing 10 results - 1 through 10 (of 10 total)