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Different look of the store (mainly header and footer) on desktop in mobile view vs. phone

This topic has 2 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Tony Rodriguez

Stelma

Participant

September 30, 2024 at 09:44

Hi,
I have a problem, I set the mobile view of the store on the computer and everything displays as it should, but when I run the page on the phone, something completely different is displayed.
I am sending the view from the computer and from the mobile in the attachment.

I also have a problem with the header falling apart in the mobile view, but first I want to solve the problem of displaying the page.

Best regards,
Stelma

Regards,
Stelma

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#416405 Copied Theme version: 9.4.1

1 Answer

Tony Rodriguez

Support staff

September 30, 2024 at 09:50

Hello, @Stelma,

Thank you for contacting us and for using XStore.

We kindly request that you navigate to the Dashboard, proceed to the “Plugins” section, and disable the “XStore AMP” plugin and check again.

https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Please note that always create new topics for new issues on our support forum to avoid any inconvenience and get prompt assistance.

Warm Regards,
The 8Theme Team

#416408 Copied
Tagged: desktop view woocommerce, header footer woocommerce, mobile view store, phone vs desktop woocommerce, responsive woocommerce design, woocommerce templates, wordpress store customization
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