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Differents issues since last update v.9.2.4

This topic has 2 replies, 2 voices, and was last updated 12 months ago ago by Tony Rodriguez

BeMa

Participant

November 22, 2023 at 11:27

Since last update we are experiencing the followings issues:

1. Woocommerce analytics: is not showing nothing.

2. Theme Options: it’s not showing all the items of the submenu and if I make click on Theme options it works very slowly and it appears a page

3. Sometime it appears a 503 error.

See video attached: https://streamable.com/nk40ii

Thanks

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for this information.

#374400 Copied Theme version: v.9.2.4 WooCommerce version: 8.3.1

1 Answer

Tony Rodriguez

Support staff

November 22, 2023 at 14:22

Hello, @BeMa,

We hope this message finds you well.

Upon reviewing your website, we are pleased to inform you that we did not encounter any issues. To assist you further, we have recorded a detailed video walkthrough which we believe will serve as a helpful reference. You can find this video in the private content area designated for your review.

Additionally, we recommend that you clear your browser’s cache to ensure that you are viewing the most recent version of your site. This often resolves any discrepancies you may be experiencing.

Should you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#374421 Copied
Tagged: troubleshooting woocommerce update, woocommerce update issues, woocommerce v.9.2.4 bugs, wordpress templates problems, wordpress woocommerce update fixes
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