Disability widget "Product Page Sidebar" on smartphone

This topic has 23 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: Yuri
    Yuri
    Participant
    October 18, 2014 at 10:09

    As the title says I would like to disable the “Product Page Sidebar” widget on the mobile phones as they take up space and does nothing..
    How I can do?

    22 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 18, 2014 at 15:24

    Hello,

    Please try to use this code in custom.css file:

    @media only screen and (max-width: 479px) {#products-sidebar {
       display: none;
    }}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    October 18, 2014 at 16:07

    Wow perfect 😀

    I just realized that on some pages re not fit well into mobile phone , I leave a picture demonstration .

    Thanks Eva

    Please, contact administrator
    for this information.
    Avatar: Yuri
    Yuri
    Participant
    October 21, 2014 at 18:53

    Hello?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2014 at 14:19

    Hello,

    Sorry for a delay.
    We’re still working on your issue.

    Thank you for understanding.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2014 at 15:01

    Hello,

    Please add this code into custom.css file:
    @media (max-width:767px){.before-prefooter, #footer, #prefooter{max-width:100%;}}

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    October 23, 2014 at 15:36

    It worked perfectly, thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 23, 2014 at 15:38

    You’re welcome!

    Regards,
    Robert Hall.

    Avatar: Yuri
    Yuri
    Participant
    October 23, 2014 at 15:46

    I have another problem, I recently purchased a plugin that does is, when you give to add to cart on the same product page shows you the form for purchase and thus do everything faster, the problem we have is kinematics is that you will see in the following image shows:

    https://www.dropbox.com/s/k72q28i7ngwn4d2/1.PNG?dl=0

    And that makes it not work properly. If you refresh your page appears in the form but this does not display well:

    https://www.dropbox.com/s/8xginv7n5tieu40/2.PNG?dl=0

    I have tested this plugin on 2 different templates and working properly, what I can do? The plugin is called “WooCommerce One Page Shopping

    Avatar: Eva
    Eva Kemp
    Support staff
    October 23, 2014 at 16:23

    Hello,

    Sorry, but we don’t guarantee full compatibility of 3rd-party plugins with our theme. Perhaps some other plugins cause conflict. You can try to test it disabling other plugins.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    October 23, 2014 at 16:54

    I tested the plugin with your template on a local server only with the WooCommerce plugin, and does not work, as I said this is for the template, you mean I’ve lost my money?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 23, 2014 at 22:45

    Hello,

    Please create a ticket at https://support.8theme.com/ .
    Our specialists will look into that issue.
    Don’t forget to provide FTP and wp-admin panel access.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    October 23, 2014 at 23:52

    Sorry Eva, but it will be a total waste of time …
    I tried to help me and whenever I get in touch with them say they have workers available at that time, and I’ve tried more than 4 times!

    What other solution is there?

    Avatar: Yuri
    Yuri
    Participant
    October 24, 2014 at 21:27

    ….

    Avatar: Eva
    Eva Kemp
    Support staff
    October 28, 2014 at 16:14

    Hello,

    Sorry for a delay.
    We’re still investigating this issue.
    We’ll let you know as soon as possible.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    October 30, 2014 at 00:12

    The more I have to wait?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 30, 2014 at 08:32

    Hello,

    Please provide us with the correct details to FTP and wp-admin panel.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    October 30, 2014 at 16:26

    Here they are, the plugin is deactivated at the moment is called “WooCommerce One Page Shopping”

    Thanks very munch

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 31, 2014 at 09:46

    Hello,

    Go to XMarket settings > Single Product Page > Ajax ‘Add To Cart’ > off. This option should be disabled if you want to use this plugin.

    Regards,
    Olga Barlow

    Avatar: Yuri
    Yuri
    Participant
    October 31, 2014 at 17:56

    I have done this but still problems, talk to the owner of the plugin to know what is causing, thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    November 3, 2014 at 11:21

    Hello,

    Sorry for a delay.
    Seems you didn’t disabled that option and we’re unable to log in to check it as you might change wp-admin panel password. When the option is disabled, the checkout form is visible at the bottom.
    Please describe with more details what problem is after Ajax ‘Add To Cart’ deactivation.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Yuri
    Yuri
    Participant
    November 4, 2014 at 01:23

    https://www.dropbox.com/s/0wcxstuuc3etyzm/Captura.PNG?dl=0
    The style of the page, “bottom”, and do not drop to click directly to the checkout plugin, I’ve tried with a default template wordpress and works well, not because it must

    Avatar: Eva
    Eva Kemp
    Support staff
    November 4, 2014 at 14:32

    Hello,

    Sorry, but could you please clarify with more details what are the exact problems you’re experiencing?
    Also please provide us with the correct FTP and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘disability widget "Product Page Sidebar" on smartphone’' has been successfully resolved, and the topic is now closed for further responses

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