Disable Category Description on Mouseover

This topic has 20 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

  • Avatar: lesdundas
    lesdundas
    Participant
    October 14, 2014 at 16:09

    Hi I ave attached the url of my site, when I mouseover sub categories in the shop the full blown description appears in a lightbox style. I do not want this to happen although I do wish to keep the category descriptions. Please help

    Please, contact administrator
    for this information.
    19 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 14, 2014 at 16:23

    Hello,

    Sorry, but I don’t see such issue on the site.
    Could you please show a screenshot and provide us with wp-admin panel credentials?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lesdundas
    lesdundas
    Participant
    October 14, 2014 at 16:56

    Hi Eva

    I have replied to the email with a screenshot.

    Thanks

    Avatar: lesdundas
    lesdundas
    Participant
    October 14, 2014 at 16:59

    ok my email would not deliver haha, I have attached a private link to the screen shot.

    Thanks Eva.

    Please, contact administrator
    for this information.
    Avatar: lesdundas
    lesdundas
    Participant
    October 14, 2014 at 16:59

    PS it is not the category info below the slider that is a concern, it is the pop up that appears on mouseover of sub categories.

    Thanks

    Les

    Avatar: lesdundas
    lesdundas
    Participant
    October 15, 2014 at 09:29

    Please note I have now moved this site, I have attached url and wp login is the same as before

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 15, 2014 at 14:21

    Hello,

    Could you please provide us with the direct link of a page where we can see that issue? Or guide us how to reproduce it from our side as we don’t see such pop up.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lesdundas
    lesdundas
    Participant
    October 16, 2014 at 14:29

    I have attached the link as requested, if you hover over a SUB CATEGORY option in the left hand menu you will then see it.

    Thanks

    Les

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 16, 2014 at 15:47

    Hello,

    To remove that description you need edit categories in Products > Categories > open a category and delete its description.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lesdundas
    lesdundas
    Participant
    October 20, 2014 at 11:21

    Hi Eva

    I do not want to remove the description, I wish to remove the mouseover that appears when you hover over a sub category?

    Thanks

    Les

    Avatar: Eva
    Eva Kemp
    Support staff
    October 22, 2014 at 14:18

    Hello,

    Have you changed login details to wp-admin panel?
    Please provide us with the correct ones.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: lesdundas
    lesdundas
    Participant
    October 27, 2014 at 13:32

    Hi Yes we had a slight security breach. Find new attached.

    Thanks

    Les

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 28, 2014 at 16:42

    Hello,

    Please provide us with FTP credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lesdundas
    lesdundas
    Participant
    January 12, 2015 at 10:52

    Hi yes ftp attached.

    Thanks

    Les

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 12, 2015 at 12:52

    Hello,

    Please update the theme to the latest 1.8 version.
    https://www.8theme.com/demo/docs/xmarket/index.html#!/upgrade
    Don’t forget to create back up of your files and database before update.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: lesdundas
    lesdundas
    Participant
    January 12, 2015 at 14:40

    If I do this will I not lose the changes I have made to CSS?

    Les

    Avatar: lesdundas
    lesdundas
    Participant
    January 12, 2015 at 15:02

    Is it possible to get a list of updated files from last update?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 12, 2015 at 15:08

    Hello,

    If you did all changes only in custom.css file or Child Theme you will not lost all changes.
    The update is for full theme not for individual files.

    Regards,
    Robert Hall.

    Avatar: lesdundas
    lesdundas
    Participant
    January 12, 2015 at 15:09

    Yes I understand. In the event that changes were made to core css files etc is there a changelog so I can see exactly which files have been updated?

    Avatar: Eva
    Eva Kemp
    Support staff
    January 12, 2015 at 20:24

    Hello,

    If you don’t update all files, but just overwrite some of them, it may cause some issues and your site may work incorrectly. So we always insist on full theme update (overwrite all files). If you made changes in the original style.css file you can rename it or download to your local PC and after update just overwrite style.css. If you made changes in other theme files you need create child theme and move the modified files into there.

    Thank you for understanding.

    Regards,
    Eva Kemp.

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