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Disable Scroll when popups like cart, wishlist etc opens

This topic has 7 replies, 3 voices, and was last updated 3 months, 2 weeks ago ago by Gtoon

Gtoon

Participant

August 5, 2024 at 08:37

Hi.

I would like to deactivate the scroll function when users open cart to the right of the page, wishlist, or mobile menu etc.

I have not been able to find any option to disable this feature so would appreciate the help.

Thank you in advanced.

#408795 Copied Theme version: 9.3.16

6 Answers

Rose Tyler

Support staff

August 5, 2024 at 08:45

Hello Gtoon,

Thank you for contacting us and for using XStore.

Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#408796 Copied

Gtoon

Participant

August 5, 2024 at 08:53

Hello,

you can download the videos from the wetransfer link I have provided.

The videos show on mobile but we would like the scroll to stop when in those sections on all devices.

Thank you

Please contact administrator
for this information.

#408801 Copied
Jack Richardson

Support staff

August 5, 2024 at 11:03
Hello @Gtoon,
We added the next custom CSS (https://prnt.sc/s_kFkIYkSpCr) on your web-site:
```
@media only screen and (max-width: 768px) {
 .etheme-elementor-off-canvas--shown {
    overflow: hidden;
}   
}
```
So, now the window will be locked from scrolling on devices smaller than 768px if the off-canvas content is opened.
Kind regards,
Jack Richardson
The 8theme’s team
#408823 Copied
Gtoon

Participant

August 5, 2024 at 11:07

Hello,

Thank you, yes it is correct but it is only working correct now on mobile, we want it to be like this one all devices, thank you 🙂

#408824 Copied

Jack Richardson

Support staff

August 5, 2024 at 12:10

Hello @Gtoon,

Please, check now !
We removed the CSS media wrapper that limited to make the code work only on small devices.
@media only screen and (max-width: 768px) {}

Kind regards,
Jack Richardson
The 8theme’s team

#408832 Copied

Gtoon

Participant

August 5, 2024 at 12:55

Yes working correctly now thank you very much for the fast support, have a great day 🙂

#408847 Copied
Tagged: cart wishlist popups, disable scroll, popups management, scroll control, woocommerce cart wishlist, woocommerce themes, wordpress popups
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Disable Scroll when popups like cart, wishlist etc opens

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