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Disable xstore Single Product Customization

This topic has 4 replies, 2 voices, and was last updated 1 hours, 18 minutes ago ago by Jack Richardson

Dominik

Participant

February 24, 2025 at 14:04

Hi,
I’ve imported a full template (https://xstore.8theme.com/elementor2/industrial-power-tools) and I have multiple issues regarding compatibility between Xstore and Elementor builders.
i.e, see the attached: In the Single Product Page in customizer- you have information:
”
It looks like you’re using Elementor Single Product templates [2] on your site. This might cause issues with your customizer Single Product. To avoid problems and make sure everything runs smoothly, we suggest choosing one Single Product Builder option and disabling the others.
”
The Question I have is: WHERE CAN I DISABLE THE XSTORE SINGLE PRODUCT CUSTOMIZATION COMPLETELY- TO USE THE ELEMENTOR TEMPLATES ONLY?

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3 Answers

Jack Richardson

Support staff

February 24, 2025 at 14:59

Dear @Dominik,

As you are utilizing the Snippets plugin, we have added the following code snippet for you: https://prnt.sc/8we9E5YZQ8Pc. This snippet hides the section with the Single Product Builder in the Customizer.

Kindly check and let us know if everything is working as expected. If you require any further assistance, please provide more details regarding your request, and we will be happy to help.

Best regards,
Jack Richardson
8Theme Team

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Dominik

Participant

February 24, 2025 at 15:50

Thanks.. It does not seem to do anything I’m afraid…
*I am new to the Snippets plugin, but I tried another script with it- and it worked fine, but yours doesn’t seem to affect the customizer at all…
Also… I am not a coder but does this idea of “hiding” the section with the Single Product Builder in the Customizer- actually result in “DISABLING” the single product Builder and preventing it from affecting the product page??
I gave you login details to the back-end: see for yourself.
Thanks a million.

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Jack Richardson

Support staff

February 24, 2025 at 16:00

Dear @Dominik,

Thank you for reaching out to us.

Since you are using the Elementor Single Product Builder, you can adjust its configuration directly from the editor, which is accessible under the “XStore Builders” section in the admin panel.

Based on your request, we understand that you wanted to hide a specific section to prevent accidental modifications, as it does not impact the functionality of the Elementor builder. To accommodate your request, we have hidden this section for you.

Additionally, please note that when using the Elementor Single Product Builder, the Single Product settings from the Customizer are bypassed.

If you were referring to something else, kindly provide us with more details so we can assist you further.

Best regards,
Jack Richardson
8Theme Team

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