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Disappearing content upon WP upgrade - by eCompliance1

This topic has 7 replies, 3 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

eCompliance1

Participant

April 22, 2014 at 21:17

Is this a known issue with WordPress 3.9 and almost half of the Leader functionality

My testimonials disappeared, logos, links using icons, tabbed content and images. It seems to display for about half a second, then all content (such as these) disappear “turn transparent”. I installed Leader v1.4 to see if that fixed it, but still nothing.

Everything shows up in visual composer, but if I go to edit any VC content, it’s all “white”, and I hit cancel, and it’s all there/visible.

I accept responsibility of not taking the proper precautions before updating WP. But I just need to know if this is an actual issue/problem with this version so I don’t keep trying to find other solutions.

At the moment, I’m trying to figure out how to downgrade back to 3.8 or 3.7

thanks

#1804 Copied

6 Answers

eCompliance1

Participant

April 22, 2014 at 21:20

It seems to be that most of it is rooted in the CSS animations and anything that uses them. That explains most but doesn’t explain something like the tabbed content. But it’s possible it could be something broken in the CSS that controls this?

#1805 Copied

Eva Kemp

Support staff

April 23, 2014 at 07:41

Hello,

This is the theme problem.
We have taken into account this issue and we’ll try to fix it as soon as possible.
Please take our apologies for the caused inconveniences.

Regards,
Eva Kemp.

#1814 Copied

eCompliance1

Participant

April 23, 2014 at 15:22

Thanks for the reply. Should I look into trying to downgrade my WP install? Or do you foresee something being fixed rather soon?

thanks

#1885 Copied

Eva Kemp

Support staff

April 23, 2014 at 15:38

Unfortunately we don’t know the exact date when the issue will be fixed. Sorry.
For now you may try to downgrade WP version to get VC working.

Thank you for understanding.

Regards,
Eva Kemp.

#1891 Copied

Marcoevich

Participant

April 24, 2014 at 15:31

Hi Eva,

Please be careful with advising to downgrade WP version to people. I have had problems in the past with downgrading because new WordPress versions often update database schemes and tables which will no longer work when you downgrade your WordPress installation.

#1974 Copied

Eva Kemp

Support staff

April 24, 2014 at 16:56

Hello,

Thank you for the suggestion.
We’ll take this into account.

Regards,
Eva Kemp.

#1989 Copied
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