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Disappointed in all the instantsite changes from update

This topic has 4 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

nebcreative

Participant

November 7, 2020 at 19:31

I just moved to the newest update and i have 5 licenses, so that means 5 websites that will need to completely be reworked, I had headers designed a certain way,clients dont like site changes without their approval,also I have no idea how to work on the sites content such as phone number which changed during the update in the header or email address there how to control anything VERY disappointed that i have hours of work to do now and an update would make so many changes

#258399 Copied Theme version: 7.1 WooCommerce version: 4.6.2

3 Answers

Olga Barlow

Support staff

November 9, 2020 at 11:40

Hello,

If you need to update live sites to a major version we would recommend you to create a staging site(full copy of the production site) and update the theme there first. If everything is ok then you’ll be able to update the production site.
Could you, please, explain to me in more detail what exactly is wrong with your email address and phone number? Provide us with screenshots for better understanding.

Regards

#258587 Copied

nebcreative

Participant

November 9, 2020 at 22:14

http://www.kineticmotorworks.com is basically how the site was templated from, which is x store theme that is not updated, see the phone number showing in header? After the update it is no longer showing in the dev site i provided. I also do not know where I edit that information is what i was saying.

#258740 Copied

Olga Barlow

Support staff

November 10, 2020 at 16:07

Hello,

If you edit the header using header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG and add the HTML block with the phone as on the example you provided you’ll get the same result http://prntscr.com/vgtwq4

Regards

#258862 Copied
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