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Discount coupon - by mallorcaredes - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

mallorcaredes

Participant

November 11, 2020 at 18:35

good afternoon.
I have a problem, in one part of the cart is the box to put the discount, you click on it and it opens and closes and does not allow to put it, but in the final part before paying it goes well …?
Thank you.

Please, contact administrator
for this information.

#259020 Copied Theme version: .7.0.2 WooCommerce version: 5.5.3

6 Answers

Olga Barlow

Support staff

November 12, 2020 at 11:42

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail, please.

Regards

#259147 Copied

mallorcaredes

Participant

November 13, 2020 at 07:44

Good morning.
Attached the user of the FTP and the password, I am waiting for news, thank you.

Please contact administrator
for this information.

#259299 Copied

Olga Barlow

Support staff

November 13, 2020 at 15:00

Hello,

FTP is ok. What about WP Dashboard access?

Regards

#259401 Copied

mallorcaredes

Participant

November 22, 2020 at 23:36

Goodnight.
I have not received any message as you answered me a week ago.
I’m sorry for the delay in the information you requested.
Thank you.

Please contact administrator
for this information.

#260751 Copied

Olga Barlow

Support staff

November 23, 2020 at 18:02

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#260884 Copied

Olga Barlow

Support staff

November 24, 2020 at 11:20

Hello,

We found that problem is caused by this option of the optimize plugin http://prntscr.com/vp0rrz

Once option is disabled coupon works fine.

Regards

#260971 Copied
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