This topic has 6 replies, 3 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell
Dear XStore Theme,
we have a problem on our website. In the presentation, as you can see attached, the images look different. One is captured in the Chrome browser and the other in the Safari browser. How can we fix the problem, as we need the correct display on the page? Could it possibly be a cache issue? We use WP Rocket.
Attached*
Hello, Crispy123,
Thank you for getting in touch with us.
Please provide the URLs of the pages from which the screenshots were taken.
Additionally, could you inform us if the situation changes when you disable the cache plugins on the site?
Kind Regards,
8theme team
*Online-Shop
Hello, Crispy123,
We appreciate your prompt response.
We have reviewed the page in both browsers and have not identified any issues. Here is a screenshot from the Safari browser for your reference: https://prnt.sc/MellAjx-9llt. Please clear your browser’s cache and check the page again.
Best regards,
The 8Theme Team
Dear Crispy123,
We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!
Click here to spread the love: https://themeforest.net/downloads
Thank you for being an integral part of our journey!
Best Regards,
The 8Theme Team
The issue related to '‘Discrepancies in Image Display Across Browsers – Need Assistance’' has been successfully resolved, and the topic is now closed for further responses