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Display not working properly when resizing window

This topic has 12 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: kathycb
    Kathy
    Participant
    December 22, 2014 at 13:26

    Working with this theme has been a great experience!

    I only have a few questions – but answer to this first might set me on the path to fixing others. When the browser screen is minimized to a smaller size, my site doesn’t flow like the demo site – the text is all the way to the edges of the window; and the slider image pops out instead of resizing. I have modified the css a bit and not sure if this is the issue or if I broke something elsewhere ?

    My site is http://fabiusindoorsportsdev.hillsidewebsolutions.com/

    Thanks for any help!

    #30692 Copied
    11 Answers
    Avatar: stan
    Stan Russell
    Participant
    December 22, 2014 at 13:56

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    #30696 Copied
    Avatar: kathycb
    Kathy
    Participant
    December 22, 2014 at 20:49

    I can’t seem to provide credentials in the private content area; I keep getting error that my reply cannot be empty? I’ll try to provide with this note.

    Please, contact administrator
    for this information.
    #30755 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 08:59

    Hello,

    We’re unable to view your site as there is an error:
    “Bandwidth Limit Exceeded”

    Please check it with your host.

    Thank you.
    Regards,
    Eva Kemp.

    #30799 Copied
    Avatar: kathycb
    Kathy
    Participant
    December 23, 2014 at 12:18

    I”m sorry…this is all fixed now; please try again!

    #30838 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 14:23

    Hello,

    I’ve checked your site and it’s working fine.
    You should reload a page when resizing browser window.
    Also check the site on some mobile device.

    Thank you.
    Regards,
    Eva Kemp.

    #30864 Copied
    Avatar: kathycb
    Kathy
    Participant
    December 23, 2014 at 15:20

    I might not have explained correctly – it does look great in mobile devices. But when you are in a browser window and you make the window smaller, maybe to see a different window that is open, some of the webpage content – such as logo, homepage slideshow, Cart, etc. begins to display outside the white content area.

    As you continue to make the window smaller — after a certain point the webpage display disappears entirely.

    I see this behavior in both Chrome and Firefox browsers; in different size monitors.
    Can you please check again.

    #30889 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    December 23, 2014 at 18:04

    Hello,

    As I told you, you have to reload a page when check the site resizing browser window.
    So please try to reload a page when you resize your browser.

    Thank you.
    Regards,
    Eva Kemp.

    #30926 Copied
    Avatar: kathycb
    Kathy
    Participant
    December 23, 2014 at 20:21

    You shouldn’t have to reload a page to view it correctly when you change a window’s size – average website visitors would not know to do this.

    On all responsive websites I visit – including Blanco’s demo website — when I use the mouse to grab the bottom corner of my browser’s window and move it to change the window’s size, all page elements automatically resize/reflow as this is happening. I can change the size to larger or smaller and as it happens, the website page elements automatically adjust and shift nicely to line up within the boundary of the page content.

    This happens on Blanco’s demo site — it does not on my site, so I must have done something in the styles to break it. Can you help?

    #30942 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    December 24, 2014 at 09:32

    Hello,

    You have to reload a page after resizing a browser window because of the loader script. So if you want to use this function, there is no other solution. Please note that users of mobile devices don’t experience such problem. If you don’t like the variant with page reloading, then disable loader function in Blanco Settings > Show loader icon until site loading on mobile devices > disable.

    Thank you.
    Regards,
    Eva Kemp.

    #30982 Copied
    Avatar: kathycb
    Kathy
    Participant
    January 3, 2015 at 13:39

    I fixed this issue by making sure any changes to css were in the custom.css file rather than the default file used by the theme.

    #31809 Copied
    Avatar: Eva
    Eva Kemp
    Participant
    January 3, 2015 at 18:05

    Hello,

    We’re glad you managed to fix the issue.
    If there are any questions let us know.

    Regards,
    Eva Kemp.

    #31842 Copied
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