Display of the newsletter popup on the cellphone

This topic has 8 replies, 2 voices, and was last updated 1 years, 7 months ago ago by mariangio

  • Avatar: mariangio
    mariangio
    Participant
    May 4, 2023 at 10:29

    Hi
    I have created a popup for my newsletters but the display on the cellphone is very skinny. I cannot see where I can set up the width of the popup on cellphone. Could you please help. Thanks!
    Also the popup is disappearing before even I press the X to exit. How can I let it display until somehow is actually closing it.
    Thanks

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2023 at 12:50

    Hello, Mariangio,

    Please try to add the next code in Theme Options > Theme custom CSS > Global:

    @media (max-width: 900px) {
        .et-popup {
            width: 85% !important;
            height: 85% !important;
        }
        .et-popup .elementor-widget-wrap.elementor-element-populated {
            padding-left: 10px !important;
            padding-right: 10px !important;
        }
        .et-popup .et-popup-content.with-static-block {
            padding-left: 10px !important;
            padding-right: 10px !important;
        }
    }

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: mariangio
    mariangio
    Participant
    May 5, 2023 at 01:04

    Thanks. Trying the code now. But how can I do for the popup to only close when clicked on the cross. At the moment it is closing when any other click is done.
    Thanks

    Avatar: mariangio
    mariangio
    Participant
    May 5, 2023 at 01:06

    I have placed the code again and now the display is ok. Just need the popup to not close if not click is done on the X
    Thanks for letting me know how to do that.
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 10:57

    Hello, Mariangio,

    There is no such option, unfortunately.
    Also, it can’t be done just by custom CSS code.

    Kind Regards,
    8theme team

    Avatar: mariangio
    mariangio
    Participant
    May 5, 2023 at 12:00

    Thanks Rose. Can it be done with a short snippet?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 5, 2023 at 12:16

    Hello, Mariangio,

    We regret to inform you that we are unable to assist you at this time.

    Kind Regards,
    8theme team

    Avatar: mariangio
    mariangio
    Participant
    May 5, 2023 at 12:21

    thanks

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