Display the number of inventory of variable products in the Elementor page builder

This topic has 5 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: mahdar
    MAHDAR
    Participant
    January 18, 2024 at 11:11

    Hello good time

    About displaying the inventory count of variable products

    I designed the product page with Elementor

    But in variable products, inventory is not displayed

    https://fendo.ch/produkt/montehermoso-schwarzer-zweireihiger-anzug-mit-streifen/

    But there is no problem with simple products

    https://drive.google.com/file/d/1dgU2N22E_-XM8D_BaWPAw2WVj3dKUWpV/view?usp=sharing

    I messaged Elementor Pro and this was their response

    Hi Soran,

    Thank you for contacting Elementor Customer Experience Tier 2. My name is Rabina and I’ll assist you with the query.

    Regarding the concern, I would like to let you know that the widget is coming from the third-party theme: Xstore. Please refer to the screenshot:
    https://i.imgur.com/5aY2Ysi.png

    So in this case, I would suggest you to reach out to a particular theme support team regarding the issue as Elementor does not have control over their code and cannot guarantee they will be fully compatible with Elementor.

    Our support is limited to the current features of Elementor and any issue related to the custom code/3rd party plugins/themes/widgets are out of the scope of our support.

    https://drive.google.com/file/d/1WugG__G8jMP62dUWIHcD0o9DohdWrXAY/view?usp=sharing

    Please help me to solve this problem

    Thankful

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 18, 2024 at 15:32

    Hello, MAHDAR,

    Thank you for contacting us and for using XStore.

    We have identified that the issue you are experiencing is due to a specific custom CSS code, which can be viewed at the following link: https://prnt.sc/_SeLBO50fJKN. To resolve this problem, please locate where this code has been implemented within your system and proceed to modify or delete it accordingly.

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: mahdar
    MAHDAR
    Participant
    January 18, 2024 at 23:52

    Is it possible to check this problem?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2024 at 08:51

    Hello, MAHDAR,

    We have dedicated some time to locate the specific area where the custom code was inserted. Kindly follow the instructions provided in the screenshots to find and remove or edit the code: https://prnt.sc/e7yJh0ro6lgH > https://prnt.sc/0nZzedv7zhxM
    Please be advised that we are not responsible for any code that you have added yourself.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 19, 2024 at 09:55

    Dear MAHDAR,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Display the number of inventory of variable products in the Elementor page builder’' has been successfully resolved, and the topic is now closed for further responses

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