This topic has 5 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell
Hello good time
About displaying the inventory count of variable products
I designed the product page with Elementor
But in variable products, inventory is not displayed
https://fendo.ch/produkt/montehermoso-schwarzer-zweireihiger-anzug-mit-streifen/
But there is no problem with simple products
https://drive.google.com/file/d/1dgU2N22E_-XM8D_BaWPAw2WVj3dKUWpV/view?usp=sharing
I messaged Elementor Pro and this was their response
Hi Soran,
Thank you for contacting Elementor Customer Experience Tier 2. My name is Rabina and I’ll assist you with the query.
Regarding the concern, I would like to let you know that the widget is coming from the third-party theme: Xstore. Please refer to the screenshot:
https://i.imgur.com/5aY2Ysi.png
So in this case, I would suggest you to reach out to a particular theme support team regarding the issue as Elementor does not have control over their code and cannot guarantee they will be fully compatible with Elementor.
Our support is limited to the current features of Elementor and any issue related to the custom code/3rd party plugins/themes/widgets are out of the scope of our support.
https://drive.google.com/file/d/1WugG__G8jMP62dUWIHcD0o9DohdWrXAY/view?usp=sharing
Please help me to solve this problem
Thankful
Hello, MAHDAR,
Thank you for contacting us and for using XStore.
We have identified that the issue you are experiencing is due to a specific custom CSS code, which can be viewed at the following link: https://prnt.sc/_SeLBO50fJKN. To resolve this problem, please locate where this code has been implemented within your system and proceed to modify or delete it accordingly.
Should you require any further assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
Is it possible to check this problem?
Hello, MAHDAR,
We have dedicated some time to locate the specific area where the custom code was inserted. Kindly follow the instructions provided in the screenshots to find and remove or edit the code: https://prnt.sc/e7yJh0ro6lgH > https://prnt.sc/0nZzedv7zhxM
Please be advised that we are not responsible for any code that you have added yourself.
Best Regards,
8Theme’s Team
Dear MAHDAR,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘Display the number of inventory of variable products in the Elementor page builder’' has been successfully resolved, and the topic is now closed for further responses