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Do I need licence Key for Visual composer?

This topic has 12 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Robert Hall

kaha

Participant

July 15, 2016 at 17:34

I don’t see a license key in my Envato account, for only the visual composer plugin only for the theme.

But I’m being asked to provide a key… screenshot attached.

Please, contact administrator
for this information.

#133808 Copied

11 Answers

Eva Kemp

Support staff

July 15, 2016 at 18:03

Hello,

All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Eva Kemp.

#133809 Copied

kaha

Participant

July 18, 2016 at 19:14

Ok, got it. All is updated I believe, I see the builder on the back end now, but for some reason what’s in it is not showing up on the front end. For example the blog post and the testimonials on the home page. Can you take a look at that?

thanks,

#133999 Copied

Eva Kemp

Support staff

July 18, 2016 at 20:17

Hello,

Please provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#134003 Copied

kaha

Participant

July 18, 2016 at 20:30

Ok it’s added

Please, contact administrator
for this information.

#134005 Copied

Robert Hall

Support staff

July 19, 2016 at 07:33

Hello,

Also please provide us with FTP credentials in Private Content.

Regards,
Robert Hall

#134020 Copied

kaha

Participant

July 19, 2016 at 15:28

It’s added. Thank you!

Please, contact administrator
for this information.

#134076 Copied

Eva Kemp

Support staff

July 19, 2016 at 18:00

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#134090 Copied

kaha

Participant

July 20, 2016 at 18:30

How about these

Please, contact administrator
for this information.

#134189 Copied

Eva Kemp

Support staff

July 20, 2016 at 18:54

Hello,

I’ve enabled the option “Include styles from “Ultimate Addons for Visual Composer” on every page” in Theme Options > General. Clear browser cache and check home page now.

Regards,
Eva Kemp.

#134193 Copied

kaha

Participant

July 20, 2016 at 19:09

Yesssss!!!!
Thank you 🙂

#134195 Copied

Robert Hall

Support staff

July 20, 2016 at 19:48

Hello,

You’re welcome!

Regards,
Robert Hall

#134198 Copied
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