Return to previous page

Documentation outdated & incomplete installation

This topic has 35 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

Rose Tyler

Support staff

November 29, 2017 at 16:18

Hello,

Try to clear server cache one more time. If problem won’t be solved, please disable the plugin and wait for official release of the plugin update.
If you need any other assistance, please let me know.

Regards

#178964 Copied

Tea

Participant

December 2, 2017 at 17:40

Hello,

it finally worked we have a second installation on the server with cloudflare implemented which affects the current, sorry for the circumstances.

Related to the portfolio template we tried your solutions but can´t get the same layout with lightbox and link to portfolio details please check the attached screenshot.

We have a weird behavior with the filter options in layered navigation if we use ceckbox and dropdown together. After selecting the checkbox value the dropdown do not filer anymore please check the screenshots.

Thanks and regards

Please, contact administrator
for this information.

#179162 Copied

Rose Tyler

Support staff

December 4, 2017 at 09:36

Hello,

You may use grid builder to create the needed design of grid elements displaying. Please read more in the documentation.

Please check if you have the same situation with a default theme – Storefront. Let me know result.

Regards

#179207 Copied

Tea

Participant

December 19, 2017 at 12:07

Hello,

hope you are well and sorry for my late reply.

Related to the layered navigation we made it work with a CSS workaround.

By the way one little thing with the jquery I noted related to the wp-admin/admin-ajax.php

I also looked in your Support Forum where a customer of your theme had the same issue:

https://www.8theme.com/topic/jquery-little-problem/

could you please send us the updated etheme.js and etheme.min.js?

Thank you and best regards

#180419 Copied

Rose Tyler

Support staff

December 19, 2017 at 14:21

Hello,

I’ve sent files to your registration email. Please check.

Regards

#180426 Copied
1 2

Viewing 35 results - 31 through 35 (of 35 total)