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Does not show the chosen menu in the mobile version of the responsive mobile version itself

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

david

Participant

April 13, 2023 at 09:36

Hello again

Hello again

I have the following problem, it does not respect the menu choice in the mobile version of the theme itself, we are not talking about the mobile version with AMP
I attach an image capture with the menu configured, the content it shows and the one it should show
So that you can reproduce the attached url error where you could see that it does not respect the menu choice selected in the mobile panel and the one that shows
https://postimg.cc/gallery/RWn3nz7
https://nolobiker.com/bicis/?no-amp=1

Regards

Please, contact administrator
for this information.

#353175 Copied Theme version: 0.1

3 Answers

Rose Tyler

Support staff

April 13, 2023 at 10:49

Hello, David,

Thank you for choosing XStore as your WooCommerce WordPress theme.

The menu on your screenshot – https://prnt.sc/4A9fUzwSVLuH and in settings – https://prnt.sc/nAAXm8BW6u0f Please go to Header Builder > Mobile menu > select the desired menu.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#353196 Copied

david

Participant

April 14, 2023 at 09:28

Hi again

I have the problem that with the non-AMP mobile version it doesn’t show the content that corresponds to the menu that loads in some tab, I thought it could be the browser’s cache, but I navigate in incognito mode, so I understand that it doesn’t have to be a cache problem, I’m attaching captures image so you can better understand the problem
https://postimg.cc/K4cgrdYR
https://postimg.cc/kVmb1mjF

Another problem I experience that I attach a video is that when I browse in the non-AMP mobile version the menu closes every time when I click on any of the options in the menu I attach a video so you can see what I’m saying, I also have added to the video the content problem that I am explaining to you about the menu

https://recordit.co/Cd6Rm2lBSF

Let’s see if you can solve these two problems
The content showing that it is not the right one in the equipment tab and the problem that the menu closes in the non-AMP mobile version

#353262 Copied

Rose Tyler

Support staff

April 14, 2023 at 12:40

Hello, David,

Thank you for your response.

Please clear cache and check now.
We’ve disabled Menu cache and One page menu via Theme options.

Kind Regards,
8theme team

#353286 Copied
Tagged: best selling, mobile menu, responsive, themes, user friendly, woocommerce
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Does not show the chosen menu in the mobile version of the responsive mobile version itself

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