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Doesn’t load images when I use filters on shop

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

Nafer Velaides

Participant

April 24, 2023 at 21:12

Hello

On the shop or categories page when I use a filter, whether brand, it shows the filtered products, but they do not load the images of the products. The same thing happens to me if I order the products by price or popularity… Additionally, the banner at the top disappears, but I give it F5 and there it loads the images well.

Thank you so much

Please, contact administrator
for this information.

#354393 Copied Theme version: 9.1.2

3 Answers

Tony Rodriguez

Support staff

April 25, 2023 at 09:13

Hello Nafer Velaides,

Thank you for purchasing our theme and for reaching out to our support center.

It appears that this is an issue with a third-party plugin. We recommend that you deactivate the jet-pack plugin on your site and check again. We hope this will resolve your issue.

Best Regards,
8Theme’s Team

#354445 Copied

Nafer Velaides

Participant

April 25, 2023 at 22:45

Thanks… the issue was resolved

#354502 Copied

Tony Rodriguez

Support staff

April 26, 2023 at 05:07

Hello, Nafer Velaides,

You’re welcome! we are glad to hear that the issue was resolved to your satisfaction.

Please don’t hesitate to contact us if you have any further questions or concerns.

This topic is now closed.

Best Regards,
8Theme’s Team

#354508 Copied
Tagged: filters, images, load, shop, templates, woocommerce, wordpress
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Doesn’t load images when I use filters on shop

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