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Dokan plugin compatibility - by rosyna - on WordPress WooCommerce support

This topic has 21 replies, 4 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

rosyna

Participant

March 13, 2020 at 11:11

1) http://prntscr.com/rfq80r when I press the button terms and conditions of a shop, it does not exit the page and gives me a header error, I put a link https://emosya.it/store/amazon/

2) http://prntscr.com/rfq8it the button in the products that we have repaired, allows the acquisition of the same products between traders, when a same product is sold to various traders, a comparison table appears, now it only comes out in tab, Photo 2, I can choose to release it on the product, but it does not exit , option can be changed from dokan, I attach test product link https://emosya.it/product/bememo-12-pezzi-polsino-di-sport-fasce-da-polso-cotone-polsino-per-uomini-e-donne-buono-per-il-tennis-pallacanestro-correre-palestra-allenarsi/

3) Then button comparison and wishlist disappeared from the products page

============
Additional customization
when it costs me for these improvements, listed below.
01A) http://prntscr.com/rfq96h I want area in products where you can see the seller’s name, like this, I attach photos…below link example
https://redokan.wpsoul.com/product/dynacraft-24-boys-tony-hawk-aftermath-bike/

02A) http://prntscr.com/rfq9mh I want to insert it in the product pages. the delivery time of the product, type: receive it the day …..
compatible with Dokan, if you have a plugin or you can create.
I have tried various plugins, I don’t find anything that works for multi-commerce.

I await response and quote changes

#231215 Copied Theme version: 6.2.13

20 Answers

Olga Barlow

Support staff

March 13, 2020 at 11:32

Hello,

1), 2), 3) Our developers working on fixing these issues.

1A), 2A – Submit customization request here to get a quote. Because our basic support does not include customization service.

Regards

#231219 Copied

Olga Barlow

Support staff

March 16, 2020 at 18:34

Hello,

Check the site now. We have fixed the mentioned issues.

Regards

#231319 Copied

Claudio

Participant

April 6, 2020 at 07:54

Good Morning,
I have the 1) problem as well.

When I press the button terms and conditions of a shop, the page does not exit and I can see an header error https://prnt.sc/rtukb2.

Could you please help me to fix this?

Thanks
Regards

#232709 Copied

Olga Barlow

Support staff

April 6, 2020 at 10:17

Hello, @Claudio

Update theme to version 6.3 and XStore core plugin to version 2.3, we fixed such problems with Dokan. Let me know if you still have the mentioned issue after theme update.

Regards

#232711 Copied

Claudio

Participant

April 7, 2020 at 07:36

Good Morning,

I updated the XStore Core and the Theme https://prnt.sc/rui4rx but the problem it is still present. The Terms page is showed below the end of the page just under the footer and copyright https://prnt.sc/rui2hx.

Could you please check?

Thanks

#232798 Copied

Olga Barlow

Support staff

April 7, 2020 at 07:42

Hello,

Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

Regards

#232800 Copied

Claudio

Participant

April 7, 2020 at 17:06

Here we are.
Thanks

Please contact administrator
for this information.

#232861 Copied

Olga Barlow

Support staff

April 7, 2020 at 20:19

Hello,

Please, enable terms for that vendor http://prntscr.com/ruy0yf

Regards

#232885 Copied

Claudio

Participant

April 8, 2020 at 07:11

Enabled https://prnt.sc/rv6mdf.
Look forward to hear from you.

Thanks

#232916 Copied

Olga Barlow

Support staff

April 8, 2020 at 08:58

Hello,

Fixed. Check now.

Regards

#232927 Copied

Claudio

Participant

April 9, 2020 at 08:43

Good Morning,

Yes I confirm that the terms page is showed as expected.

Anyway, by testing, I notiched that the Terms page has a different template with respect to the other pages of the neighbourhood tabs.

This is the the Terms page https://prnt.sc/rvwtyj that is different to the Vendor Biography page https://prnt.sc/rvwve7.

Could you please check what is wrong?

Thanks
Regards

#233030 Copied

Olga Barlow

Support staff

April 9, 2020 at 11:11

Hello,

Fixed.

Regards

#233039 Copied

Claudio

Participant

April 9, 2020 at 19:15

Hi Olga,

Unfortunately the visualization problem is still present.

Now it misses the header in the products https://prnt.sc/rwajnj, Terms https://prnt.sc/rwakj1, and Biography https://prnt.sc/rwal9a pages.

Only the page Review https://prnt.sc/rwamo1 is correct.

Could you please check what is wrong?

Thanks
Regards

#233093 Copied

Olga Barlow

Support staff

April 10, 2020 at 10:06

Hello,

Solved. Check again.

Regards

#233119 Copied

Claudio

Participant

April 10, 2020 at 19:03

Hi Olga,

Unfortunately the problem is still present in the product page https://prnt.sc/rwxcvr.
(Term/Review/Biography are ok … thanks!)
Could you please check what is wrong on the product page?

Thanks
Regards

#233173 Copied

Rose Tyler

Support staff

April 11, 2020 at 14:12

Hello,

Fixed. Please clear cache and check now.

Regards

#233211 Copied

Claudio

Participant

April 12, 2020 at 07:54

Hi Rose,

Now the the header is good across all tabs, thanks!

Anyway there is a problem with Terms tab. When I select the Terms tab it shows the “Vendor Biography” page instead the “Terms” one https://prnt.sc/rxolg3.

Could you please check what is wrong?

Thanks
Regards

#233240 Copied

Rose Tyler

Support staff

April 12, 2020 at 10:14

Hello,

Fixed. Please check now.

Regards

#233257 Copied

Claudio

Participant

April 12, 2020 at 18:12

Hi Rose,

Yes it is fixed! Thanks!

Regards

#233299 Copied

Rose Tyler

Support staff

April 12, 2020 at 18:19

Hello,

You’re welcome!

Regards

#233300 Copied
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