Dokan plugin not work - by equality - on WordPress WooCommerce support

This topic has 16 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

  • Avatar: equality
    equality
    Participant
    October 4, 2016 at 12:09

    Hello,
    i have a problem with the dokan plugin:
    the prices does not been displayed to the store when i am connected like admin and like customer.
    When i am connected like vendor are dislayed.
    With storefront it work!

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 4, 2016 at 12:44

    Hello,

    Sorry, but we don’t provide support for 3rd-party plugins and can’t guarantee fully compatible with our theme.

    Regards,
    Robert Hall

    Avatar: equality
    equality
    Participant
    October 4, 2016 at 19:29

    There is a folder dokan in your themes folder.
    This folder is for dokan plugin?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2016 at 11:40

    Hello,

    Please provide FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    October 5, 2016 at 12:26

    in PC

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2016 at 13:59

    Hello,

    The issue has been fixed. Please check now.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    October 5, 2016 at 14:06
    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2016 at 16:05

    Hello,

    I don’t see any issues now:
    http://storage6.static.itmages.com/i/16/1005/h_1475679954_8890092_defd82e86b.jpeg

    Clear browser cache or check in another browser.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    October 5, 2016 at 18:02

    you are right,thank you!
    can you tell me how you are fixed the problem?

    Avatar: Eva
    Eva Kemp
    Support staff
    October 5, 2016 at 18:26

    Hello,

    We removed the code http://prnt.sc/cq3qrk in etheme.js file.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    October 5, 2016 at 19:39

    I have also this problem:
    when a user try to register like seller,it appears a red “X” below the name,surname etc.
    http://prntscr.com/cq8sdo

    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2016 at 07:56

    Hello @equality,

    Please check if the issue persists with default Woocommerce theme Storefront. If it is only with our theme please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    October 6, 2016 at 08:09

    no,is only with your theme.
    Thank you

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2016 at 11:41

    Hello @equality,

    The problem with dokan plugin has been fixed, the following css code has been added in custom.css:

    .show_if_seller label.error:before{
    	content:none;
    }
    .show_if_seller label.error{
    	padding: 0;
    	border: none;
    }

    Please check.

    Regards,
    Eva Kemp.

    Avatar: equality
    equality
    Participant
    October 6, 2016 at 12:24

    Thank you very much!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2016 at 13:14

    Hello @equality,

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Dokan plugin not work’' has been successfully resolved, and the topic is now closed for further responses

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