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Dokan prugin problem - by equality - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 7 years, 8 months ago ago by Rose Tyler

equality

Participant

February 16, 2017 at 15:02

Hi,

there is a problem using your theme with dokan plugin.

In add new product page of dokan, it does not appear product categories.

I am using the last version of dokan and royal.

Can you please tell me what to do to fix it?

Thanks

#154979 Copied

12 Answers

Eva Kemp

Support staff

February 17, 2017 at 12:38

Hello,

Please provide WP Dashboard credentials in Private Content and show a screenshot of the issue.

Regards,
Eva Kemp.

#155059 Copied

equality

Participant

February 17, 2017 at 15:23

http://prntscr.com/e9xhix
http://prntscr.com/e9xht2

Please, contact administrator
for this information.

#155085 Copied

Eva Kemp

Support staff

February 20, 2017 at 16:28

Hello,

As I see category is shown:
http://storage9.static.itmages.com/i/17/0220/h_1487604484_7273253_56f558172a.jpeg

Please try to check in different browsers.

Regards,
Eva Kemp.

#155263 Copied

equality

Participant

March 23, 2017 at 17:41

Hello,
i have also issues with the dokan to the dashboard with your theme.With storefront it work fine.
So,to the dashboard the fields does not appears well.
http://prntscr.com/enkmfw
With Storefront and
with Royal are underlined.
In case you change something you like to know what.
Thank you

Please, contact administrator
for this information.

#157741 Copied

equality

Participant

March 27, 2017 at 09:04

Hello,
i wait for your response.
Thank you

#157941 Copied

Rose Tyler

Support staff

March 28, 2017 at 09:02

Hello,

Sorry for the delay in answering.
Please send links to pages from your screenshots.

Regards,
Rose Tyler.

#158074 Copied

equality

Participant

March 28, 2017 at 09:24

hello,sorry for the duplicate post but you have not seen this for days and i am forced to open new.
To connect to the link you should login first like vendor(The username and password are located in previous post).
The link is this.
Thank you

#158078 Copied
Rose Tyler

Support staff

March 28, 2017 at 09:40
Hello,

Please add this code in Custom css:
```
.dokan-theme-royal .title {
    border: none;
    margin: auto;
    font-size: 13px;
}
.dokan-theme-royal .widget-title:after {
    background: transparent;
}
```
Regards,
Rose Tyler.
#158080 Copied
equality

Participant

March 28, 2017 at 10:16

Thank you so much!
There is also a problem with the text above the buttons http://prntscr.com/epdt6s
and also when a new user try to register during the steps of dokan there is a button that does not fit fine.

#158084 Copied
Rose Tyler

Support staff

March 28, 2017 at 14:19
Hello,

You can see the same situation with default theme http://prntscr.com/epgtli http://prntscr.com/epgtp4
Try to add this code in Custom css to change button width:
```
.wc-setup-content .wc-setup-next-steps ul .setup-product a {
    width: 125%;
}
```
Regards,
Rose Tyler.
#158114 Copied
equality

Participant

March 28, 2017 at 17:11

This code does not work,thank you.

#158130 Copied

Rose Tyler

Support staff

March 29, 2017 at 08:28

Hello,

In this case, you can try to change translation to shorter words, for example, use Loco Translate plugin http://prntscr.com/epsbob

Regards,
Rose Tyler.

#158163 Copied
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