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Dokan Store Review doesn’t work with xstore theme

This topic has 7 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

Florian Twrdy

Participant

June 15, 2022 at 12:57

Dear support team,

with the xstore theme the store review does not work any more. Can you please give advice how to solve the problem? If i go to the review tab in the store page, theres just a message that there are no store reviews but i cannot make a new review.

thank you in advance!

#326047 Copied Theme version: 8.2 WooCommerce version: 6.6.0

6 Answers

Rose Tyler

Support staff

June 15, 2022 at 13:10

Hello,

Your site is under maintenance mode, so we can’t check it. Please provide temporary wp-admin access via the Private Content area.
Also, provide URL of page with the problem.

Regards

#326048 Copied

Florian Twrdy

Participant

June 16, 2022 at 10:27

Dear support-team,

the credentials for the page are in the private content area. Thank you!

Please contact administrator
for this information.

#326116 Copied

Olga Barlow

Support staff

June 16, 2022 at 14:53

Hello,

Are you talking about reviews of the vendor? This is the Dokan plugin option, not the theme option. So, follow the plugin docs https://wedevs.com/docs/dokan/modules/vendor-review/ or contact plugin support.

Regards

#326159 Copied

Florian Twrdy

Participant

June 17, 2022 at 12:38

Hello,

yes i know and it is activated. With other themes it works but with the xstore theme it doesn’t.

Look at this link, someone has the same problem and some of you fixed it:

https://www.8theme.com/topic/store-reviews-using-dokan-arent-working-with-xstore-theme/

Regards

#326215 Copied

Florian Twrdy

Participant

June 17, 2022 at 12:45

Hello,

i found the problem. I had enabled, that reviews only can made by verified users, thats why the button wasn’t visible.

You can close the topic.

Thank you very much

#326217 Copied

Olga Barlow

Support staff

June 17, 2022 at 12:51

Hello,

You are welcome.

Regards

#326220 Copied
Tagged: dokan, review, store, themes, woocommerce, wordpress, xstore
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Dokan Store Review doesn’t work with xstore theme

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