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DOM Found e Elements. This is blocking me from placing Google ads

This topic has 4 replies, 3 voices, and was last updated 4 weeks ago ago by Jack Richardson

Ben

Participant

February 12, 2025 at 16:48

Hello. The theme is good. Thank you for that.

But i am facing this issues

[DOM] Found 2 elements with non-unique id #password:

[DOM] Found 2 elements with non-unique id #woocommerce-login-nonce:

Which i checked from my developer, he said to contact the theme developers.

Kindly help

#434158 Copied Theme version: 9.4.7

3 Answers

Rose Tyler

Support staff

February 13, 2025 at 08:15

Hello,

Thank you for your kind words about our theme. We truly appreciate your feedback.

Regarding the issues you mentioned:
[DOM] Found 2 elements with non-unique id #password
[DOM] Found 2 elements with non-unique id #woocommerce-login-nonce

We understand the concern, and we would be happy to assist you in resolving this matter. Could you please provide us with more details, such as the specific page where this occurs and any custom modifications or plugins that might be affecting the login functionality? This will help us investigate the issue more effectively.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#434194 Copied

Ben

Participant

February 14, 2025 at 11:25

Specific Page

– Hompage, under the console

I will have shared the details in the private section.

This error appears for all logout users

Attached is the screenshot for your reference.

Kindly help in resolving this issue please.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#434316 Copied

Jack Richardson

Support staff

February 14, 2025 at 20:46

Dear @Ben,

We hope you are doing well.

As you are currently using the Customizer header builder, we would like to suggest enabling the following option to resolve the notices appearing in your console: https://prnt.sc/hxmtNZeyjl_m.

Additionally, since your website utilizes the Elementor plugin, we highly recommend migrating your header builder to the Elementor-based version. This builder offers a more user-friendly and intuitive design, making modifications easier and improving the overall UI/UX experience.

You can find detailed documentation on the Elementor-based header builder here: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
8Theme Team

#434369 Copied
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